The Indonesian government has commanded the new reality status. In this situation, various public transportations have started operating again, particularly at Yogyakarta International Airport (YIA) and Adisutjipto Airport (JOG). By overcoming the new reality status, the airport services provider has been required to improve the services to expect the passenger' concerns. Therefore, the objective of the study was to directly determine passenger satisfaction during the COVID-19 outbreak in Yogyakarta airports, whether the passenger's concern significantly influenced the passenger's personal decision toward the service, and whether the personal decision influenced the provided information of the airport service provider. The method used was a quantitative method and the International Air Transport Association questionnaire was set to survey 417 respondents. The analysis of those criteria used Structural Equation Modelling Partial Least Square. The result showed a significant correlation between concern and the provided air service information, between concern and the personal decision, and the personal decision mediating link between the concern of the passenger and the provided air service information. According to the model, there was a limitation that the dependent variable explained the provided information and the personal decision at low impact. The other factors shall be included in the model to gain more overview of the model.

Pandemi COVID-19 berdampak pada mobilitas manusia, khususnya di bidang penerbangan. Penurunan trafik penumpang yang dirasakan pengelola bandara Yogyakarta (Bandara Internasional Yogyakarta -YIA dan Bandara Adisutjipto -JOG) membuat pengelola bandara ingin mengetahui pilihan penumpang untuk bepergian di masa pandemi COVID-19. Pengumpulan data dilakukan melalui survei (daring dan luring) dan observasi lapangan. Data tersebut mencakup demografi responden serta persepsi atau preferensi penumpang untuk bepergian selama pandemi. Hasil penelitian menunjukkan bahwa sebagian besar penumpang masih ragu-ragu (moderat) apakah akan menunda atau melanjutkan perjalanan udara selama pandemi. Hasil uji ANOVA menunjukkan bahwa semua faktor demografi seperti jenis kelamin, tujuan perjalanan, usia, dan pilihan bandara memiliki signifikansi dengan respon. Secara umum, penumpang ingin terbang secepat mungkin dalam satu hingga tiga bulan ke depan. Oleh karena itu, pengelola bandara harus memberikan layanan yang menjamin keselamatan pengguna agar terhindar dari paparan virus. Selain itu, perlu adanya kebijakan yang jelas dari pemerintah terkait mobilitas penumpang dan angkutan umum agar operasional angkutan umum khususnya penerbangan dapat berjalan dengan baik di masa pandemi.

This preliminary study aims to compare the production capacity of the convection SMEs in Banyumas. The method used is quantitative, namely the cost estimation analysis and the Analysis of Variance (ANOVA) test, to calculate the statistical significance of production among the three SMEs. Based on the cost estimation analysis calculation, SME C has the highest production cost compared to SMEs A and B. The ANOVA test results significantly differ between the three convection SMEs' production capacity. The production capacity of SME B is higher than SME A and SME C. In practice, SME convection requires increasing production capacity, optimizing marketing strategies, and a product innovation approach to maintain business sustainability