The oil industry has experienced an unprecedented cycle of growth during recent years. Exceptional growth brings challenges such as continuous staffing and competency levels for field operations and technical support. To address these challenges a new staffing model based around re-manning has been implemented across Regions, Geo-markets and Product Lines, reducing personnel at the rig site by 30 to 50%; transforming the organization from being equipment focused to become service-centric.• Re-manning initiatives have had a direct impact on operational cost and footprint by reducing the number of personnel required to cover the different field operations. • 24/7 real-time services also provides the ability to conduct existing standard drilling and MWD services remotely as well as remote support to most new product introductions to the field. • 24/7 Remote Technical Support functions deliver a significant reduction in Non-Productive Time (NPT) and associated costs and customer concessions. This dedicated round-the-clock support and advisory network has increased reliability, service delivery and quality assurance.In today's market situation with declining oil price, where all actors are being pressured from every angle to reduce cost of operation, the Re-manning initiatives are more important than ever to be more efficient e.g. better utilization of personnel pool with reduced personnel requirement and cost as a consequence. This paper will show examples from Iraq, UAE and Brazil operations.

There have been significant developments in the evolution of well data aggregation, storage and analytics over the past two decades. Initially, trends were captured on chart recorders and paper charts in the mud logging units, where decisions were based on the experience of the personnel at the rigsite. In general, rig operations were usually successfully completed with the technology available at the time. However, with economic downturns, increased competition, and variations in oil and gas prices, the upstream industry has become far more cost and efficiency sensitive, requiring increased focus on non-productive time (NPT), whether it is due to failures or inefficiencies in the daily operation -we refer to this as Performance Opportunity Time (POT).Through the definition of operational key performance indicators (KPI) and the introduction of intelligent software to calculate and benchmark these KPIs, POT or "flat time" on the drilling curve has been significantly reduced by critically analyzing certain work tasks at the rigsite, combined with remote services. The ability to compare the operational time breakdown for the same type of operation in near real-time across multiple rigs provides the operator with significant insight on the level of operational efficiency at each rig. In combination with remote advisory services, this provides a powerful solution to improve on operational performance This paper illustrates how operational KPI data have been analyzed and benchmarked to enable active focus on recorded POT and the subsequent positive results.

During the last 5 to 6 years, the utilization of real-time operations centers has gradually expanded to comprise a wide range of remote services traditionally handled at the rigsite. Some oil and gas operators have reduced the footprint for new and mature fields, which has driven the need to re-engineer the traditional work processes carried out at the rigsite. Another driver is the reduced availability of competent personnel. Over time, several functions have changed and merged into one common operation. In addition, multiple functions have been relocated from the rigsite to centrally located operations centers where the "digital part" of the jobs is now performed. Field personnel have undertaken in-depth cross training to perform new, more hands-on functions, and senior personnel have undertaken key functions in the real-time operations centers. The new remote operations approach, transforming several traditional rigsite positions, requires changes in the individual's thought and skill set. Oil and service companies, therefore, are developing and adopting new remote operations strategies for the workforce to meet the ever-increasing demand for efficiency and automation. The underlying challenge is the availability of younger competent personnel in an industry that will soon experience a workforce demographic age gap, as the aging workforce retires over the next decade. The remote operations initiative enables retention of highly competent senior personnel in the operations centers, providing knowledge transfer, cross-discipline training and efficient and effective operational advice to the workforce in the field as well as to the client. The paper presents the evolution of remote operations over a decade with examples and effects, and discusses how remote operations centers, driven by new digital technologies and work processes, will influence the industry in the future.

Rig performance benchmarking is an important focus for drilling operations to effectively maximize asset utilization and minimize drilling costs. Effective key performance indicators (KPIs) play a critical role in optimizing drilling processes. By advanced data examination, new technology enables analyzing data from the rig-site to generate rig and drilling KPI statistics and the results can be used for extended understanding of the rig operations and advanced reporting.With the ultimate purpose of improving rig and drilling performance, continuous improvement efforts are made to find ways to enhance the value of acquired data in terms of analysis and visualization. Such value cannot be accomplished without an effective information system that provides meaningful and informative metrics, asset overviews, dashboards and rig KPI reporting.A real-time analytical application was developed to collect, visualize and track the performance of multiple drilling and rig-related activities, providing tailored rig KPIs. The solution combines improved data quality, enhanced ease of use and quantitative benchmarking with drilling performance analysis, crew performance overviews, comparison with offset wells and enhanced visualization. Performance Opportunity Time (POT) is important information for management and operations across drilling organizations. Continuous monitoring can be achieved with extended reporting that focuses on drilling performance and is typically conducted from real-time operations centers.The paper will outline the value added and functionality of the new business intelligence solution where rig metrics, KPIs and dashboards are monitored and visualized in real time for an immediate performance overview of specific assets, leveraging of best practices and technical review. The background of the data that encompasses the foundation of the system is described so the end user better understands the data presented. The paper also presents how the system is used in daily operations and the outline for planned development in the form of big data analytics for management reporting.

The energy industry operates in a world where a consistent connection over real-time information is expected, however, less than 1% of available data sets are currently leveraged in the industry and usually – when monitored – most of the evaluations are based on human assessment of raw data. Today's business complexity requires an evolution in the way we share project and service information in the energy industry – from a reporting culture to true transparency and collaboration. There is a need for a digital system able to embrace raw data, perform analytics, and display key recommendations and insights. This will play a key role in turning challenges into opportunities. Adopting a real-time modular platform for proactive asset management and instant troubleshooting can be leveraged during any stage in a field's life cycle. Built for collaboration, the platform unlocks value through minimizing equipment downtime, enabling proactive servicing and digitally optimizing the understanding of equipment needs throughout the life of field. This agile approach consolidates multiple data streams into one trusted digital source including:Autonomous monitoring of subsea wells, wellheads and xmas tree integrity without the need for active power. Designed to integrate with existing subsea infrastructure, these battery-operated monitoring systems passively monitor for a breach of material and will alert the operator of any integrity issues.A fully equipped remote communications tool that goes beyond simple audio and video chat to support effective remote support.Integrated visualization of robotic cleaning and inspection data of subsea equipment.Objective view of the overall health status asset(s), field(s) or infrastructure, considering those elements which have the greatest bearing on health and longevity, with the possibility to monitor health trends over time, prolong operable life and optimize productivity. The implementation of the right tool, feature-rich, intuitive, and easily scalable leverages data and analytics to unlock a collaborative model of proactive servicing, prolong asset operable life and reduce OPEX. The case study demonstrates the positive outcomes that can aid the decarbonization of monitoring operations in remote locations. This approach can yield exceptional cost savings when compared to traditional methods of on-site visual monitoring. A wider overview will include the benefits of extending the window for full intervention or P&A, including lower asset risk, and protecting the environment. This paper illustrates deployment examples of the platform on subsea fields in the North Sea and Asia, its value, approach, as well as recommendations for any operator willing to embark on a similar journey.