Abstract-This paper reports on the successful use of Graasp, a social media platform, by university students for their collaborative work. Graasp features a number of innovations, such as administrator-free creation of collaborative spaces, a context-aware recommendation and privacy management. In the context of a EU-funded project involving large test beds, we have been able to extend this platform with lightweight tools (widgets) aimed for learning and competence development and to validate its usefulness in a collaborative learning context.
Social tagging systems have recently became very popular as a means to classify large sets of resources shared among on-line communities over the social Web. However, the folksonomies resulting from the use of these systems revealed limitations : tags are ambiguous and their spelling may vary, and folksonomies are difficult to exploit in order to retrieve or exchange information. This article compares the recent attempts to overcome these limitations and to support the use of folksonomies with formal languages and ontologies from the Semantic Web.
In this chapter we present our approach to analyzing such semantic social networks and capturing collective intelligence from collaborative interactions to challenge requirements of Enterprise 2.0. Our tools and models have been tested on an anonymized dataset from Ipernity.com, one of the biggest French social web sites centered on multimedia sharing. This dataset contains over 60,000 users, around half a million declared relationships of three types, and millions of interactions (messages, comments on resources, etc.). We show that the enriched semantic web framework is particularly well-suited for representing online social networks, for identifying their key features and for predicting their evolution. Organizing huge quantity of socially produced information is necessary for a future acceptance of social applications in corporate contexts.
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