The Study, relationship between leadership styles and job satisfaction among the head of department and lecturers of Nigerian public universities is definitely a problem of an accelerating importance towards the higher learning institution within their preparation to complete their mission to become a first class university.A highly effective leadership style, along with a reliable labor force appeared to become a decisive importance for any university to have the ability to compete in quality and also to accompany the changes. At the moment, the empirical linkages between the head of department leadership styles and job satisfaction among lecturers in Nigerian public universities aren't fully established by past researchers. Therefore, it is the aim of this study to investigate the relationship between the selected independent variables; leadership styles (transformational, transactional, lasseir-faire) and job satisfaction as the dependent variables, determines the common leadership style that is commonly used by the head of the department, and determines the level of job satisfaction among the lecturers. The research design was descriptive correlational study and data were collected employing questionnaires. The study utilized simple random sampling methods to select 217 lecturers with the response rate of 91.7% from the population of Nigerian lecturers studying at three research universities in Malaysia.The findings showed that lecturers job satisfaction is high and also the descriptive statistics revealed that the most commonly used leadership styles among the head of department of Nigeria public university is transformational leadership styles, with the highest mean of 3.9032. The result obtained from the correlational analyses revealed that there is a significant relationship between leadership styles of the head of department and lecturers job satisfaction in public universities in Nigeria. The present study contributes useful information for educational leaders and researchers in the field of human resource development.

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Internal marketing remains an important business strategy that contributes meaningfully to the welfare of the banks' employees who play the role of internal customers in their organizations thereby enhancing organizational commitment. To improve productivity and stand the taste of time, bank management should avail themselves of the opportunities offered by internal marketing. Therefore, this paper attempts to review the relationship between internal marketing and customer orientation on one hand and between internal marketing and organizational commitment on the other. The paper employs the library method to collect information and thereby subject this information to analysis by adopting comparative, deductive and inductive methods. It was establishes that internal marketing has significant effect on organizational commitment and customer orientation. Equally, internal marketing is found to be positively related with each of the personality factors as exhibited by the employees in the discharge of their responsibilities except internal communication which shows a no positive relationship. It was concluded that internal marketing is a mechanism that can be adopted by organizations especially bank management in their core operations and values in order to achieve their set objectives.

Abstract:The bank reformations often led to higher workloads on the remaining staff which affected the quality of service. This is due to extra workloads on employees who remain working in the banking sector to carry out several jobs or workloads due to downsizing exercise which contribute to many stress-related sicknesses. This stress laden employment environment has greatly affected employee personality make up. Therefore, this study aimed to investigate the impact of employee personality factors, comprises of extroversion, neuroticism, agreeableness, conscientiousness and openness to experience on the internal marketing of employees in Nigerian banking industry. Purposive convenient sampling technique was used to select 221 frontline bank employees in Nigeria as respondents in the study. Questionnaires served as the main instrument of the study for data collection. Multiple regression analysis was used as the major method of data analysis. The big five personality traits theory and the mediated theory of internal marketing were used to underpin the research framework. Findings from this study could serve as future guidelines for Nigerian banks to inculcate the spirit of personality factors, comprises of extroversion, neuroticism, agreeableness, conscientiousness and openness to experience in the bank employee as well as incorporate internal marketing as a core strategy in order to meet employees' demands and fulfil customers' needs.

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