Objective: the present paper aims to explore the main motives behind Cairo bank’s attempts to raise its senior bankers’ level of organizational resilience.Methodology: after gathering and investigating all relevant literature about organizational resilience, semi-structured interviews were conducted with 24 of the senior bankers who work at Cairo bank at 6 October city, Giza, Egypt. All interviews were conducted in the Arabic language.Findings: the findings of this study show that senior bankers at Cairo bank, like many other Egyptian classes, struggle in a state of uncertainty and consider it the main motive behind their bank’s attempt to raise their resilience level. The pressure of stakeholders is, to a large extent, present, and there is a thought that fulfilling different societal obligations is a source for economic gains and accordingly, stakeholders’ pressure is a second motive behind raising employees’ organizational resilience. Furthermore, organizational culture adaptability and the tendency to responsively act in line with unpredicted events is a third motive. Finally, senior bankers’ loud voice in calling for continuous grants for education and training has come to be the fourth motive.Value added: the paper is considered the first to qualitatively investigate organizational resilience in Egypt.Recommendations: The researchers are of the view that the development of every departmental agenda for needed resilience is a priority for improving organizational capacity. Moreover, reformulating the bank’s values, operations and activities should also be considered to create a harmony between the external threats and the internal duties. Furthermore, there should be also an orientation to redefine the concept of “uncertainty” from time to time to include socio-political and socio-economic types of risk.

Both the unpredictability of business environments and the limitless demands of stakeholders have fostered the emergence and spread of the concept of “organizational resilience” over the past two decades. This concept entails a quick recovery from unexpected shocks and an agile capacity to turn these shocks into opportunities. The concept has found a considerable space in many academic disciplines like child psychology, psychology and crisis management. However, it is still considered an emergent concept in organization- related studies. This study has focused on three branches of Cairo bank, which is the third biggest bank in Egypt, conducted interviews with 24 senior bankers of Cairo Bank, Egypt; and analyzed results of the interviews. The authors have created a model depicting the four main motives behind Cairo bank’s attempts to raise its senior bankers’ level of resilience. The four motives are: uncertainty, stakeholders’ pressure, bank culture adaptability and senior bankers’ voice.