In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. A part of this effort is the policy optimisation task, which attempts to find a policy describing how to respond to humans, in the form of a function taking the current state of the dialogue and returning the response of the system. In this paper, we investigate deep reinforcement learning approaches to solve this problem. Particular attention is given to actor-critic methods, off-policy reinforcement learning with experience replay, and various methods aimed at reducing the bias and variance of estimators. When combined, these methods result in the previously proposed ACER algorithm that gave competitive results in gaming environments. These environments however are fully observable and have a relatively small action set so in this paper we examine the application of ACER to dialogue policy optimisation. We show that this method beats the current state-of-the-art in deep learning approaches for spoken dialogue systems. This not only leads to a more sample efficient algorithm that can train faster, but also allows us to apply the algorithm in more difficult environments than before. We thus experiment with learning in a very large action space, which has two orders of magnitude more actions than previously considered. We find that ACER trains significantly faster than the current state-ofthe-art.Index Terms-deep reinforcement learning, spoken dialogue systems, Gaussian processes.

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We study algorithms for average-cost reinforcement learning problems with value function approximation. Our starting point is the recently proposed POLITEX algorithm, a version of policy iteration where the policy produced in each iteration is near-optimal in hindsight for the sum of all past value function estimates. POLITEX has sublinear regret guarantees in uniformly-mixing MDPs when the value estimation error can be controlled, which can be satisfied if all policies sufficiently explore the environment. Unfortunately, this assumption is often unrealistic. Motivated by the rapid growth of interest in developing policies that learn to explore their environment in the lack of rewards (also known as no-reward learning), we replace the previous assumption that all policies explore the environment with that a single, sufficiently exploring policy is available beforehand. The main contribution of the paper is the modification of POLITEX to incorporate such an exploration policy in a way that allows us to obtain a regret guarantee similar to the previous one but without requiring that all policies explore environment. In addition to the novel theoretical guarantees, we demonstrate the benefits of our scheme on environments which are difficult to explore using simple schemes like dithering. While the solution we obtain may not achieve the best possible regret, it is the first result that shows how to control the regret in the presence of function approximation errors on problems where exploration is nontrivial. Our approach can also be seen as a way of reducing the problem of minimizing the regret to learning a good exploration policy. We believe that modular approaches like ours can be highly beneficial in tackling harder control problems.Preprint. Under review.

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