The deleterious clinical and administrative effects of the high dropout rate among psychotherapy outpatients are described. After selectively reviewing the dropout literature, it urns concluded that discrepant expectations of clients and therapists regarding the duration and goals oj treatment could account for much of the dropout rate and associated problems.Two approaches for coping with the dropout problem were presented: (a) procedures designed to increase the duration of treatment and (b) use of treatments designed for short duration, that is, for crisis therapy.
OverviewThe extremely high proportion of outpatients who drop out of treatment presents one of the greatest single obstacles to the effective delivery of mental health services, creating fiscal, administrative, clinical, and personnel problems. In spite of this, relatively little is done to address the dropout problem at most clinics. This article describes the scope, analyzes the causes, and suggests some solutions to the dropout problem.
Scope of the Problem
PREVALENCEOutpatient services are the backbone of the public and private mental health service system. The National Institute of Mental Health (NIMH, 1978) reported that about 59% of all community mental health center (CMHC) admissions are for outpatient care, and an additional 28% are for emergency services, a variant of outpatient care.Reviews of the relevant literature have found that 30%-60% of outpatient psychotherapy clients in all settings terminate by dropping out of treatment (Baekeland & Lundwall, 1975); moreover, there is evidence that the majority of CMHC outpatients are dropouts (Fiester, Mahrer, Giambra, & Ormiston, 1974;Pekarik, 1983a). The extent of the dropout problem is dramatized by length of treatment data: Although the prescribed duration of short-term treatment is 20-40 visits (Strupp, 1978), and even brief psychotherapy is expected to require 10-20 visits, mental health centers have reported that over 40% of their clients attend only one or two outpatient visits (Ciarlo, 1979;Fiester & Rudestam, 1975;Pekarik, 1983a). Reports suggest that less than one fourth of outpatients attend even brief psychotherapy's minimum criterion of 10 visits for effective treatment (Ciarlo, 1979).High dropout rates exact several clinical, fiscal, and personnel costs. First, the dropouts may be adversely affected by their premature termination. This is the prevailing belief among psychotherapists (Garfield, 1978). Research has found that clients who dropped out of treatment early (after only one or two visits) had one of the poorest outcomes documented in the psychotherapy literature (Gottschalk, Mayerson, & Gottlieb, 1967;Pekarik, 1983a).Second, there are financial costs to the mental health clinic: (a) Most dropouts