Supply chain risk management (SCRM) encompasses a wide variety of strategies aiming to identify, assess, mitigate and monitor unexpected events or conditions which might have an impact, mostly adverse, on any part of a supply chain. SCRM strategies often depend on rapid and adaptive decision-making based on potentially large, multidimensional data sources. These characteristics make SCRM a suitable application area for artificial intelligence (AI) techniques. The aim of this paper is to provide a comprehensive review of supply chain literature that addresses problems relevant to SCRM using approaches that fall within the AI spectrum. To that end, an investigation is conducted on the various definitions and classifications of supply chain risk and related notions such as uncertainty. Then, a mapping study is performed to categorise existing literature according to the AI methodology used, ranging from mathematical programming to Machine Learning and Big Data Analytics, and the specific SCRM task they address (identification, assessment or response). Finally, a comprehensive analysis of each category is provided to identify missing aspects and unexplored areas and propose directions for future research at the confluence of SCRM and AI.
Managing supply chain risks has received increased attention in recent years, aiming to shield supply chains from disruptions by predicting their occurrence and mitigating their adverse effects. At the same time, the resurgence of Artificial Intelligence (AI) has led to the investigation of machine learning techniques and their applicability in supply chain risk management. However, most works focus on prediction performance and neglect the importance of interpretability so that results can be understood by supply chain practitioners, helping them make decisions that can mitigate or prevent risks from occurring. In this work, we first propose a supply chain risk prediction framework using data-driven AI techniques and relying on the synergy between AI and supply chain experts. We then explore the trade-off between prediction performance and interpretability by implementing and applying the framework on the case of predicting delivery delays in a real-world multi-tier manufacturing supply chain. Experiment results show that prioritising interpretability over performance may require a level of compromise, especially with regard to average precision scores.
This chapter considers the importance of decision support systems for supply chain risk management (SCRM). The first part provides an overview of the different operations research techniques and methodologies for decision making for managing risks, focusing on multiple-criteria decision analysis methods and mathematical programming. The second part is devoted to artificial intelligence (AI) techniques which have been applied in the SCRM domain to analyse data and make decisions regarding possible risks. These include Petri nets, multi-agent systems, automated reasoning and machine learning. The chapter concludes with a discussion of potential ways in which future decision support systems for SCRM can benefit from recent advances in AI research.
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