This paper is an examination of how Inoculation Theory can be applied in the prevention of sexual harassment in the medical setting. The basic tenet of the theory is the study of the processes through which we withstand and oppose attitude transformation during social interactions that may influence or change our attitudes. More importantly, this paper analyzes sexual harassment as a pervasive phenomenon in the medical setting. As such, it defines what sexual harassment is, explains the prevalence of sexual harassment between the physician and the patient, describes some of the general studies conducted in medical settings, provides a case scenario of doctor-patient sexual harassment, and identifies some key consequences to doctors, patients, and society.

The purpose of this paper is to take negotiation and its related concepts from the realm of organizational conflict and apply the current communication principles, strategies, and tactics used in organizations to the realm of hostage negotiation in a constructive rather than destructive manner. Another goal of this paper is to show that whether a third-party intervention or a problem-solving method is used, the ultimate goal of negotiation remains identical: to reach cooperation or peace. Yet, the authors inform the readers about the drawbacks and risks of hostage negotiation (i.e., failed manipulative endeavors, lack of effective language use, etc.). Finally, this paper offers suggestions for future research, namely the use of technological aspects that can contribute to a better teaching of negotiation in organizations and better tactics on how to bargain with hostage takers.

Florida. He specializes in health communication, social policy, and media studies. Resumen: El propósito de este trabajo es aplicar tres teorías de la comunicación (la teoría de la argumentación, la técnica Foot-in-the-Door y la técnica Door-in-the-Face) a la formulación de las quejas que se comunican con efi cacia a empleados de empresa y la compensación de producción para el consumidor. Los autores demuestran que la queja no es un procedimiento casual, si las teorías dela comunicación se aplican correctamente. Además, también se hace hincapié en la importancia de la auto-efi cacia, como un componente psicológico, para ilustrar la necesidad de que los demandantes tengan sufi ciente y verdadera confi anza en sí mismos a fi n de llevar cada una de estas teorías a la práctica.

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