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Research on antecedents of trust has, so far, yielded results that do not easily stand up to confrontation with the widely‐held assumption of bounded rationality. By employing complex constructs as indicators of antecedents, it is implied that actors, in pondering on trust in managers, can deal with many complex cues, instead of a few single ones, as bounded rationality suggests. This study proposes a different approach, by searching for a parsimonious set of managerial behaviours that serve as cues for subordinates regarding trust in managers. Interview and survey data were combined in this search. Regression analysis and a Boolean pattern analysis were used to arrive at a parsimonious model with high explanatory power.

The enduring importance and utility of comparative research in sociology are as old as the discipline itself. Although comparative research flourishes within this discipline, methodological problems persist. After defining comparative research, this article outlines some of its central problems, including: (1) case selection, unit, level and scale of analysis; (2) construct equivalence; (3) variable or case orientation; and (4) causality. The discussion finishes with a brief introduction of the critical and innovative articles within this special issue that not only address these problems, but also present promising solutions. keywords: comparative analysis ✦ methodological problems ✦ quantitative and qualitative methods ✦ small-N research design