Background: Disruptive behavior is any inappropriate behavior, verbal-physical abuse, and threats that a therapist performs unprofessionally that leads to a significant negative impact on clinical outcomes of patient care and staff collaboration. Objectives: This study was done to investigate the prevalence of disruptive behavior among nurses and physicians and its effects on the health care context. Methods: In this descriptive cross-sectional study, 248 medical staff in teaching medical centers affiliated with the Isfahan University of Medical Sciences participated. Data were collected employing a questionnaire with convenience sampling and analyzed by SPSS software using descriptive statistics. Results: Data revealed that 85.5% of the participants had experience disruptive behaviors from nurses and physicians. Also, 74 participants stated that the highest prevalence of disruptive behaviors by nurses and physicians were observed weekly, and 87% believed that these behaviors negatively influenced the treatment process. The probability of emerging problems, dangerous events, medical errors, the impaired patients’ safety, and a decrease in treatment quality sometimes occurs, though it often leads to dissatisfaction of the physician, nurse, and patient. In addition, 71% of the participants stated that there is no behavioral statute, and 89.1% believed that even if such a statute exists, there is no executive support. Conclusions: Due to the negative effects of disruptive behaviors and the prevalence of such behaviors among physicians and nurses, it is recommended to have a statute and management system that guarantees its implementation and train all the staff.
Background:In providing optimum medical and health services, great pressure is put on the physical and mental health of family physicians. Job burnout is damaging to the health of family physicians and medical treatment personnel. It leads to reduced job productivity, increased absenteeism, increased healthcare costs, elevated turnover rates, a reduced level of service provided to patients, and ultimately, patient dissatisfaction. Objective: The current research investigated job burnout among family physicians in rural areas of Isfahan province during the years 2017-2018. Methods: This cross-sectional study was carried out in Isfahan province during the years 2017-2018. The research population included all family physicians working in Isfahan province, and 155 of whom met the inclusion criteria and participated in this research. Questionnaires were used as the data collection tool. Data was analyzed using SPSS software, and the analytical variables were analyzed using the independent t test and Pearson correlation coefficient. Results: A total of 45 men (29%) and 110 women (71%) comprised the research population. Participants' mean age and mean duration of work experience were 35.3±8.1 and 7.5 years, respectively. The scores for overall job burnout, emotional exhaustion, depersonalization, and lack of personal accomplishment dimensions were low among the family physicians in Isfahan. The results showed no significant difference between male and female, single and married participants in any of the dimensions. The results also revealed a direct relationship between years of work experience and the overall job burnout and lack of personal accomplishment scores. Conclusion: According to the findings of the present research and considering the stressful nature of a family physician's job, healthcare authorities need to pay special attention to job burnout and implement measures to prevent it or at least reduce its subsequent adverse effects.
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