During a global crisis, leaders around the world need to adapt fast. In these crucial moments, managing people effectively is the most important part, because through communication and collaboration situations can usually be overcome. This paper aims to highlight the two global crises faced by the education system in the 21st century: the global crisis due to the low level of development of some countries and the coronavirus pandemic. The paper summarizes the situation Sub-Saharan Africa regions have faced in the last 20 years, highlighting the need for a system that includes rules on: gender equality, equity, inclusion, and access to education for everybody. Moreover, the ongoing COVID-19 pandemic should also be analyzed in order to exemplify the importance of data collection by statistical institutions. The central research illustrates the importance of managing people during a global crisis, focusing on the rules and actions that must be taken into account when the educational system collapses. All of the aforementioned aspects of the paper emphasize the benefits brought by predictive analytics and how it can improve the educational system.