The concept of transparency is a fundamental principle in administrative management that allows citizens to access any type of information or document issued by public entities as part of their functions. This article aims to describe the transparency of public information in the era of the metaverse and artificial intelligence. The guarantee of this right implies, first, the commitment to provide public information openly and freely in all terms, without any kind of restriction and with appropriate truthfulness; second, responding to citizens in a truthful, timely and efficient manner with the aim of covering their needs and interests; and third, producing and/or capturing public information in order to achieve citizen satisfaction. The transparency of public information remains essential in the era of the metaverse and AI. While these new technological developments present challenges, they also offer opportunities to develop innovative transparency practices that can improve democracy and life in society. The era of the metaverse and AI presents significant challenges for the transparency of public information. The limitations to verify information in the metaverse and the opacity of AI pose important barriers to ensure transparency and accountability. It is necessary to develop specific transparency policies and practices for the metaverse and AI, and to promote public education on these topics. It is essential to work on solutions to ensure transparency and responsibility in the digital era.

Objective: The objective of this study is to evaluate the website of the Caquetá Governorate as a mechanism for transparency and access to public information during the period from 2020 to 2021. Method: This study is framed within a mixed exploratory approach with an inductive method. Data collection techniques include a checklist, a Likert scale questionnaire applied to 30 observers of the Caquetá Governorate, and an interview with a professional expert in the field. Results: The study's results indicate that the Caquetá Governorate's website complies with regulations regarding transparency mechanisms and access to information. However, there are outdated data and documents that make it difficult for people who access the site to find what they are looking for. Discussion: The study's findings reveal a low use of the website, which directly affects citizens' active participation in the public arena and their ability to exercise control functions. Conclusion: It is necessary to implement website dissemination strategies that promote citizen participation and digital democracy as a means of transformation.