Modern technology has become an integral part of the daily lives of the new generation in the fastchanging 21st century. As a result of instant access to digital information and communication technologies via mobile phones and the internet, this generation is called the 'Digital Generation'. Without understanding real love and association with family and friends, they conne themselves to the digital world. People with high emotional intelligence (EI) feel a sense of association and belongingness. A person's emotional intelligence is their ability to comprehend and cope with difcult and complex situations in life. By overcoming stress, EI can enhance productivity. An analysis of the relationship between Emotional Intelligence and Academic Stress is presented in this paper
This research paper examines how the demographic profile of employees influences the association between Emotional Intelligence (EI) and Organizational Citizenship Behaviour (OCB) in the IT industry. A descriptive research design was adopted with data obtained from 315 respondents from IT industry. A cross-sectional sample was collected using the survey method, and bivariate and multivariate statistical analysis techniques were applied to determine the research objectives. The results reveal that EI has a substantial impact on OCB. On analysing the impact of demographic variables, the findings reveal that age and job experience, unlike gender and marital status, have a moderating impact on EI skills for promoting better citizenship behaviour in the IT industry. Managers and HR professionals may realize that differences in demographic profile influences the behaviour and contribution of every employee, which is required to develop strategic HR planning aligned with overall organization’s objectives.
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