The use of telebehavioral health has been expanding in the past decade to improve access to psychiatric care and address critical shortages in the psychiatric workforce. The coronavirus (COVID-19) pandemic forced a sudden shift from traditional in-person visits to alternative modalities. There are key factors associated with successful transitional and large-scale implementation of telehealth with existing resources. We describe the experience of a large health care system using telehealth technology, and we identify strategies and discuss considerations for long-term sustainability after the pandemic.

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UNSTRUCTURED Telebehavioral Health has been expanding for the past decade to improve access and address the critical shortage of psychiatric workforce. The sudden shift from traditional in-person visits to alternatives modalities has been forced as a result of coronavirus disease 2019 (COVID-19). There are key factors associated with successful transitional and large-scale implementation of telehealth with existing resources. We describe the experience of a large health system in utilizing telehealth technology, identify strategies and discuss considerations for long term sustainability after the pandemic.