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This study examines the influence of knowledge transfer and knowledge conversion on performance of Commercial Banks in Kenya. The study adopted explanatory and cross-sectional survey design. The target population of this study comprised of all the 43 Commercial Banks in Kenya. The unit of observation was the functional area in each bank. Primary data was collected using a semi-structured questionnaire. The questionnaire was hand delivered and collected later by the researcher in order to enhance the response rate. Secondary data was collected using document review and was used to validate information collected from the questionnaire. The response rate in this study was approximately seventy three percent which was considered adequate for making inferences and drawing conclusions. Quantitative data was analyzed using descriptive and inferential statistics. Descriptive statistics included percentages, frequencies, means, and standard deviations while inferential statistics involved regression analysis. Results from quantitative data analysis were presented using figures and tables. The findings of the study established that knowledge conversion and knowledge transfer have positive influence on performance.
Research Summary: This study sought to investigate the effect of operational capability on performance. The target population of the study was 102 registered Food Processing Firms. The study was anchored on resource based view theory. The researcher adopted positivism research philosophy and a mix of explanatory and descriptive research designs. Multistage probability sampling was used to select 155 respondents. Primary data was collected using self-administered structured questionnaires. Descriptive statistics were used to summarize the characteristics of the sample while simple linear regression analysis was used to test the research hypotheses. The study established that operational capability has a positive effect on performance. The findings of the study underscore the significance of operational capabilities in the value propositions development process and ultimate realization of enhance organizational performance. Managerial summary: Operational capability was found to have a positive effect on performance of food processing firms in Nairobi City County. It's therefore instructive for management to foster activities and practices that seek to lower the unit cost of production as well introduce new processes that enhance delivery of services to customers. Relevant policies should also be formulated to guide investment, exploitation of resources and practices in respect of operational capability.
The Kenyan banking industry is characterized by increased environmental dynamism brought about by rapid technological development, customer sophistication and regulations. The achievement and sustenance of competitive advantage is important as any organization that does not gain and sustain this may not survive. In order for an organization to remain relevant, it must be able to leverage on innovation capability for effective adaptation to changes in the environment. This study therefore sought to assess the influence of innovation capability on performance of Commercial Banks in Nairobi City County, Kenya.The study was anchored on dynamic capabilities theory and resource-based view, Resource. Descriptive research design was used for this study. The target population was Commercial Banks in Nairobi City County. The unit of analysis was the commercial banks while the unit of observation was management. Data was gathered using self-administered questionnaire then analyzed using Statistical Package for Social Sciences (SPSS Version 25.0) software. Descriptive statistics such as frequencies, percentages and mean and inferential statistics such as correlation coefficient was used to analyze quantitative data. Charts, tables and graphs will be used to present the data. The study established that innovations capability positively and significantly affects performance. The study revealed that innovation capability is an important requirement for the effective management of inventions and creativity and the introduction of transformative technologies. The study recommends that in an era of faster competition and digitization, commercial banks in Nairobi City County, Kenya must increase their innovation capability. New innovations easily adopted in organizations enables banks to adjust to meet new customer needs and market changes. Innovation also enables creation of new products and services from time to time .Innovation capability of an organization affects organizational performance as it determines organization’s productivity and effectiveness.
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