‗Decision Engineering' is an evolving discipline that focuses on developing tools and techniques for informed operational and business decision-making within industry by utilizing data and information available at the time (facts) as well as distributed organizational knowledge. The ‗Decision Engineering Report Series' from Cranfield University publishes the research results from the Decision Engineering Centre for Manufacturing Department.
Both the Product-Service System (PSS) literature and industry express a need to close the design loop by using product-in-use data to inform PSS Conceptual Design. Nevertheless, how to actually accomplish this is largely unknown. This research makes use of the literature as well as findings from interviews and case studies with industry as the basis for a framework which could utilise system-in-use (rather than just product-in-use) data from in-service records and receiver needs regarding the use of large, capital-intensive, technical assets to generate solutions which could aid the conception of PSS at the Conceptual Design stage.
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