Purpose -Based upon the E-VALUE model developed, this paper aims to investigate the impact of e-commerce usage on business performance in the tourism sector. Design/methodology/approach -A cross-sectional survey is carried out on 165 Malaysian firms involved in the tourism sector (hotels, resorts, and hospitals engaged in health tourism) through the use of a structured questionnaire. Findings -The structural equation modeling results indicate that technology competency, firm size, firm scope, web-technology investment, pressure intensity, and back-end usage have significant influence on e-commerce usage. Among these variables, back-end integration is found to function as a mediator. E-commerce experience (in years) is found to moderate the relationship between e-commerce usage and business performance.Research limitations/implications -The paper focuses on the tourism sector in Malaysia and concentrates only on the management perspective of e-commerce adoption. Practical implications -The results provide insights to the Malaysian tourism sector and other organizations of similar structures of how they could improve upon their e-commerce adoption and/or usage for improved business performance. Originality/value -This paper is perhaps one of the first to investigate e-commerce usage in the tourism sector using a comprehensive set of variables through an interactive, comprehensive and multi-dimensional theoretical model (the E-VALUE model) in investigating their influences on business performance.

Purpose -This study aims to empirically examine the factors that affect the consumer intention to use (IU) mobile commerce (m-commerce) in Malaysia. The five factors examined in this study are perceived usefulness (PU), perceived ease-of-use (PEOU), social influence (SI), perceived cost and trust. Design/methodology/approach -The study sample consists of 222 respondents with a response rate of 84.09 per cent. Data were analyzed by employing correlation and multiple regression analysis. Findings -The findings revealed that PU, SI, perceived financial cost and trust are positively associated with consumer IU m-commerce in Malaysia. In addition, PEOU and trust were found to have an insignificant effect on consumer IU m-commerce in Malaysia.Research limitations/implications -The generalizability of the findings is limited as the study focuses only on Malaysia. Practical implications -Based on the findings, companies involved in m-commerce should focus on improving the usefulness of the system, trust (i.e. security and privacy protection) and reducing the cost of m-commerce services to improve the adoption of m-commerce. Originality/value -The findings made a contribution in terms of allowing us to understand the factors that can contribute to the adoption of mobile commerce. This study successfully extend the TAM model in the context of mobile commerce by incorporating one trust-based construct (trust), one behavioural control construct (perceived financial cost) and one subjective norm construct (SI). This extended TAM model provides a greater understanding of user acceptance of mobile commerce in Malaysia.

Today, project management practices play a key role in different industries and sectors. Project management is promoted as an organizational strategic component that leads innovation, creates value and turns vision into reality. Despite the importance of projects and project management their high rate of failures and challenges is a major concern of both industry and academia. Among the reasons that affect project outcomes, stakeholder influential attributes and more importantly, their understanding and effective utilization and management are identified as the key to project success. This study utilizes the body of knowledge developed in the field of project management and uses stakeholder theory combined with a number of complementary theories to achieve its goals and objectives. The study moves beyond the traditional power-based frameworks employing six key influential attributes to examine their direct and mediating effects on project success. The quantitative survey data are analyzed using SEM statistical techniques and procedures to produce research results. The research results have led to the development of a new typology of stakeholder influential attributes (TSIA) and a stakeholder-based project management model (SBPMM) that aid managing for stakeholders' strategy and principle.

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To develop a theory relating to SCA, one needs to define the measurement criteria for SCA. In recent times,
although there were many researches that were undertaken focusing in the area of Sustainable Competitive
Advantage (SCA), there is still, however, a lack of an operational definition for SCA. There is no one agreed
upon method for evaluating sustainable competitive advantage for business organizations and hence the
measurement criteria for SCA have not been established despite the extensive focus in the area. In the past,
performance indicators such as profitability or market share have always been used to justify the determinants of
the SCA. Should both the factors play a leading role in determining the SCA, what about other auxiliary or
peripheral factors that could be a contributing point? There should be a quantitative numerical value that depicts
the sustainability of a manufacturing organization. The key objectives of this study are to examine the definition
and the various viewpoints on Sustainable Competitive Advantage and subsequently to develop a measurement
criterion that represents Sustainable Competitive Advantage. Given such kind of scenario, the initial step would
be to develop or create an operational definition for SCA. This paper hence is an attempt to explore the various
viewpoints on literatures on Sustainable Competitive Advantage and to develop dimensions that represents
Sustainable Competitive Advantage. We conceptualized a framework to evaluate the influence of four variables
namely; Effective Supply Chain Management (2) Product differentiation and Innovation, (3) Organizational
responsiveness; and (4) Cost Leadership. The study is based on empirical data collected from a survey of
managers of Malaysian manufacturing industries. The data were collected through an email survey, and had 300
valid responses. The analysis shows that all the four hypotheses were supported. The findings of this study
would assist in defining a more precise way of achieving a sustainable competitive advantage in Malaysian
manufacturing industries.