The elderly represent a population group that requires a specific and integral approach that promotes its wellbeing and health. There are contextual factors experience during this life stage, such as the generation of diseases, which can influence negatively central aspects of life. One of the constructs that could be affected by these factors is the Quality of Life (QOL). The interaction between the contextual variables and QOL is mediated by the Coping Strategies (CS) that the individual applies to cope with the environmental challenges. The aim of this research was to analyze the differences in Quality of Life levels of the elderly, controlling for the type of Coping Strategies implemented. A transversal study was conducted, including a sample of 100 senior adults of the Metropolitan District of Quito, Ecuador. The participants signed a inform consent form and answered the Inventario de Estrategias de Afrontamiento (Survey of Coping Strategies) and the FUMAT Scale for the evaluation of QOL. The mean age was 74.6 years (SD = 5.5), being 64% women. We observed percentages lower than 50% in all QOL dimensions, being the material wellbeing, the subscale with lower scores. The CS more frequently reported were the problem resolution, the desiderative thinking and the self-criticism. The participants that referred to use the emotional expression as a coping strategy presented higher levels of QOL. The Quality of Life in the elderly is influenced by contextual factors, being necessary to provide them with strategies that can be used to cope with the life challenges in a more effective and adaptive way.

The aim was to determine the association between the psychosocial factors at work and occupational stress in gas station attendants in Ecuador. A transversal study was conducted, including 146 dispatchers of petroleum-derived products. The participants answer a sociodemographic data, the Instrumento de Factores Psicosociales en el Trabajo (Survey of Psychosocial Factors at Work) and the Cuestionario de Evaluación del Estrés (Stress Evaluation Survey). The mean age was of 30.05 years (SD = 8.31), being 67.7% males. The results indicated that the participants perceived a high exposition to the psychosocial factors at work Social interaction (61%), and Organizational aspects and Performance remuneration (47.3%). About the occupational stress, we observed high levels of psychoemotional symptoms (88.4%), followed by those regarding social behavior (74%). When analyzing for the associations between psychosocial factors at occupational stress, we observed several significant correlations, finding that the factors Content and characteristics of the task (p < 0.005) and Job role and carrier development (p < 0.005) presented the higher number of associations with the presence of occupational stress symptoms. We conclude that, the gas station attendants perceive a high exposition to different psychosocial factors at work, which are associated with the presence of high levels of occupational stress, being important to develop further research and interventions that promote the health and wellbeing of this group.

El Factor de Riesgo Psicosocial afectó de forma directa al talento humano en su desempeño laboral, principalmente, en su salud física y psicológica, como también causó inconvenientes y obstáculos importantes en el personal administrativo del Museo de la Ciudad, en sus políticas, procedimientos y reglamentos internos. Este estudio demostró que el desempeño laboral de los colaboradores, tiene una relación moderada, lo cual, generó nerviosismo e intranquilidad por su estabilidad laboral, cambios y traslados a otros sitios de trabajo de la Fundación. Los resultados permitieron afirmar que hubo una relación directamente inversa entre los factores de riesgo psicosocial y el desempeño laboral en los cuarenta empleados. Se recomendó actualizar la información ocupacional, definir los puestos de trabajo, mejorar las condiciones y sitios de trabajo; Es decir, se debe considerar cómo el puesto aporta valor a la organización, cómo contribuye a la productividad, así como cuánta oportunidad ofrece y quién lo desempeña para emplear sus capacidades; además, por lo que el colaborador desempeña sus funciones con el fin de fortalecer, mejorar la productividad y el clima laboral del Museo de la Ciudad.Palabras clave: Desempeño Laboral, Factor Riesgo Psicosocial, Talento Humano. The Psychosocial Risk Factor directly affected human talent in their work performance, mainly in their physical and psychological health, as well as caused significant inconveniences and obstacles in the administrative staff of the City Museum, in its policies, procedures and regulations internal This study showed that the work performance of employees has a moderate relationship, which generated nervousness and restlessness due to their job stability, changes and transfers to other work sites of the Foundation. The results allowed us to affirm that there was a directly inverse relationship between psychosocial risk factors and work performance in the forty employees. It was recommended to update occupational information, define jobs, improve working conditions and sites; In addition, there should be no political persecution, so the collaborator performs his duties in order to strengthen, improve productivity and the work environment of the City Museum.Keywords: Work Performance, Psychosocial Risk Factor, Talent job.

La exposición a condiciones de estrés y la presencia de manifestaciones del síndrome de burnout en los trabajadores, puede afectar su percepción de satisfacción laboral, salud y vida extralaboral. El objetivo de esta investigación fue encontrar la influencia de los factores psicosociales de riesgo, estrés y síndrome de burnout sobre la satisfacción laboral en personal administrativo de nivel técnico-gerencial del sector salud. El estudio fue transversal de alcance correlacional, se aplicaron los cuestionarios factores de riesgo psicosocial intralaboral forma A, los test Maslach Burnout Inventory-GS y Overall Job Scale. Para el análisis se utilizó: Anova, Correlación de Spearman y Odds Ratio. Se comprobó el impacto en la satisfacción laboral relacionada, principalmente, con los factores: “reconocimiento y compensación” y “características de liderazgo”, así como posibles repercusiones en la salud biológica por presencia de síntomas fisiológicos de estrés, y, en la salud mental, por la prevalencia de agotamiento emocional. Palabras clave: burnout, estrés, factores psicosociales, satisfacción laboral AbstractExposure to stressful conditions and the presence of manifestations of burnout syndrome in workers can affect their perception of job satisfaction, health and life outside of work. The objective of this research was to find the influence of psychosocial risk factors, stress and burnout syndrome on job satisfaction in administrative personnel at the technical scope, questionnaires werwapplied; Intra-occupational psychosocial risk factors form A, the Maslach Burnout Inventory-GS and Overall Job Scale tests. For the analysis, the following were used: Anova, Spearman’s Correlation and Odds Ratio. The impact on job satisfaction related mainly to the factors: “recognition and compensation” and “leadership characteristics” was verified, as well as possible repercussions on biological health due to the presence of physiological symptoms of stress, and on mental health by the prevalence of emotional exhaustion. Key words: burnout, job satisfaction, psychosocial factors, stress