In order to improve the quality of education in Russia, standards are regularly updated, competencies are refined, new technologies for measuring quality are being introduced, and the mechanisms for interaction with stakeholders in the educational process are being revised. This study analyses the satisfaction level of students, who are the key stakeholders in the university ecosystem, as a factor influencing the quality of education. In particular, thanks to the analysis of the Russian and international academic publications from Google Scholar, Scopus, Cyberleninka and Science Index, main elements of the university ecosystem were identified, and the level of student satisfaction with these elements was evaluated, based on the results of survey conducted to evaluate the satisfaction level with the quality of the educational program. The paper presents the components of the “student satisfaction” parameter in the context of measuring the quality of education for the Bachelor’s degree program in linguistics at the Department of Modern Languages and Communication at the University of Science and Technology MISIS. The survey was conducted among senior students majoring in teaching in May 2022 (N=102, 68% in total). The results of the survey confirmed the authors' hypothesis about the applicability of the ecosystem approach to measuring the level of student satisfaction in assessing the quality of the program. Thus, the novelty of the research results and the practical value are in the finding that assessment of the level of student satisfaction with key elements of the university ecosystem allows not only to analyze the current state of the educational process, but also to devise a management strategy in order to enhance both the level of student satisfaction and the quality of education program in general.

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The research focuses on “integrating” technological universities’ graduates in the current labor market. In pedagogical practice, it is widely known that university graduates with welldeveloped “soft” skills feel more confident about their future, and they can more easily cope with job search. In order to identify the effect of “soft” skills on the readiness of future engineers to job search, a survey was conducted among 106 students, including programmers, business analysts, IT designers, materials scientists, and nanotechnologists.The authors used the statistical methods to identify the relationship between students’ self-evaluation of “soft” skills and their readiness for job-seeking. We have found that 71.7% of all respondents who determined a high level of proficiency in “soft” skills, only 29.6% are confident that job search should not cause difficulties, 28.8% can see a clear connection between their studies and future profession, and 37% believe that they have motivation for professional fulfillment.The results of the survey based on self-evaluation showed that in spite of having a high score in evaluating their “soft” skills, the respondents express extreme uncertainty that they will be competitive enough outside the university and that will be prepared to apply the skills which are crucial for successful employment.

The digital transformation of education has been causing dramatic changes in the organization and curriculum of the educational process. The problem of mastering foreign language speaking skills by university students in distance learning format has been attracting growing attention in academic circles worldwide. In addition to the technical difficulties faced by the stakeholders of the online learning process, there has been an increasing focus on other related factors, including psychological barriers and emerging interaction patterns in both student-student communication and teacher-student communication. In this paper, the authors will identify the difficulties faced by the students who learn speaking skills online. A survey was conducted among students of technical specialties of the NUST MISIS University. The survey involved 16 students who were studying English online. The conducted experiment revealed several types of psychological difficulties that arise while learning to speak online. The results of the study will help improve the quality of academic programs in terms of identifying the existing gaps in designing and managing speaking classes online.