Older cities struggling with issues of survival focus on jobs and the economy, but competition requires all cities to pay attention to the quality of life that attracts residents. Creating such an inviting environment includes "third places" that foster community and communication among people outside of home and work, yet we have little empirical evidence that speaks to the subject, or their importance for a community's quality of life. Here we report on a national U.S. survey that asked people to identify such places in their community, producing a wide variety of "third places" that ranged from the most popular community centers, coffee shops and restaurants to parks and malls. While a few relationships are found between population/diversity and the popularity of particular third places, the most important result confirms a hypothesized relationship between perceptions that third places are accessible in their community and the perceived quality of life. Keywords Third places . Communication . Community quality of life . Urban Communication . Constructed EnvironmentOlder cities struggling with issues of survival focus on jobs and the economy, but there's also recognition that today's competition requires all cities to pay attention to the quality of life that attracts young professionals and entrepreneurs (Audirac and Fitzgerald 2003;Lambiri et al. 2007). Urban centers around the world see themselves as competing for residents and tourists through unique attractions and leisure activities (Clark et al.
The continuing development of leadership research calls for measurement instruments that can tap into the communication process between leaders and members. The purpose of this present research is to develop and validate a Leader-Member Conversational Quality (LMCQ) scale-an instrument that measures the quality of conversations between leaders and members in the workplace. A series of three studies were conducted. Study I involved item generation and content validity assessment. Study II undertook the task of scale construction and reliability assessment. Study III tested the convergent, discriminant, and criterion-related validity of the scale. These studies resulted in a nine-item instrument with sufficient psychometric properties. The ability of the instrument to assess conversational practices quantitatively will help generate greater insights into leader-member communication dynamics and their consequences.
Work organizations increasingly adopt shared electronic databases. However, employees' unwillingness to contribute to shared resources undermines the utility of such technologies. Current research is limited to either a utilitarian or normative perspective. To advance understanding in this area, this study proposes a three-dimensional framework. It includes the utilitarian and normative perspectives as two complementary dimensions in addition to a third collaborative dimension. Based on this framework, the study identifies three key organizational processes and advances an additive model to predict employees' willingness to contribute to shared electronic databases. An empirical test was conducted to assess the model in a large manufacturing organization. The test showed both significant overall effects of the model and significant main effects of each predictor variable. The article will discuss the findings and address both theoretical and practical implications.
The adoption of enterprise-wide information and communication technologies (ICTs) has become a growing trend in a wide range of industries. Resistance has been identified as one of the most common reasons for unsuccessful implementations. Assuming technologies as fixed objects, many existing theories tend to reduce resistance to psychological mechanisms or structural misalignment. The purpose of this study is to retheorize resistance to ICTs by integrating a social constructionist perspective of technology and a framework of organizational tensions. By employing qualitative methods, a case study examined the adoption, implementation and use of an enterprisewide software system in a technology service organization. The in-depth case analysis revealed a tension-centered process model, which shows that resistance to ICTs is constituted in a dynamic, reflexive interplay between the ongoing construction of ICTs and organizational tensions. In this process, an ICT adoption brings into play various organizational tensions, which then shape the interpretations of the ICT in oppositional terms, and reactions to these tensions and oppositional interpretations result in various forms of resistance behaviors. This tension-centered process model offers a useful alternative to existing research on resistance to ICTs in the workplace.
In spite of immigrants' growing role in the workforce of the United States and other developed countries, organizational communication research about the experience of immigrant employees in the host culture is still very limited. Drawing on the bidimensional acculturation theory, the purpose of this study was to investigate the association of acculturation of immigrant employees with three types of workplace relationships: leader-member exchange (LMX), coworker, and mentoring relationship. Based on a survey of immigrant employees in a U.S. Midwestern city, the study reveals that the two dimensions of acculturation, adjustment to one's host culture and retention of one's original culture, are differentially related to the three types of workplace relationships. Both theoretical and practical implications of these findings are discussed in the study.
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