Citizens and communities play a signifcant role in shaping the cities they live in, providing a human touch to the development of smart cities. Designers and researchers aim to support this movement through developing (partly) digital technologies together with citizens and communities. However, while the body of examples on this topic is steadily growing, less efort has been made to aggregate existing research and map the underlying processes. In order to contribute to a better understanding of community technology initiatives, this article presents a qualitative systematic literature review on the design and deployment of (partly) digital technologies for civic communities. The article outlines fve important topics in these community technology initiatives, based on a qualitative analysis of fndings from 36 empirical studies. The fve topics are: connectedness to the community context, establish(ed) networks and relationships, balanced roles and responsibilities, diverse and inclusive involvement, and collaborative development of community technologies. The article provides a starting point for future research and design of community technology initiatives and ofers an introduction for researchers new to the feld.

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The design of civic tech is often confronted with impediments, barriers, and a lack of resources. These and other causes may lead to the discontinuation and even abandonment of initiatives. Since seemingly failed projects are much more difficult to publish as articles, this workshop will provide academics and practitioners with a rare opportunity to exchange experiences and insights on discontinued civic tech initiatives. The goal of the workshop is to develop a better understanding of why some civic tech initiatives fail and ask whether discontinued initiatives may still somehow contribute to social change and the growth of digital civics. A variety of subquestions around discontinued civic tech will be addressed in the workshop, including matters of participation, citizen science, public management, power structures and biases, and communication. CCS CONCEPTS• Human-centered computing → Collaborative and social computing.

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