PurposeThe use of capability maturity model integration (CMMI) on its own can be problematic for the organisation because it does not provide a roadmap to implementation or identification of key process improvement areas, but instead only provides the goals for each level of implementation. Addition of another framework such as control objectives for information and related technology (CoBIT) can add the required operational data, but poses some unique challenges for implementation. However, the integration of Information Technology Infrastructure Library (ITIL), CoBIT, and ISO/IEC 22007 provides a roadmap to the integration of CMMI and CoBIT. The purpose of this paper is to discuss this co‐implementation and integration of the two frameworks, as well as the underlying framework of a new proposed integration model.Design/methodology/approachA literature review approach is used to address issues that have evolved from the empirical literature regarding the integration of CMMI and ITIL with other standards and determining whether this approach can be applied to the integration of CMMI and CoBIT as well. This literature review also provides insight into roadblocks to the implementation and structural improvements for CMMI.FindingsThe literature review demonstrated that the integration of CMMI and CoBIT could potentially be performed using the same techniques used in integrating ITIL and CoBIT, which provides a valuable guideline for further research into this area. However, further work will be required in order to determine the specifics of integration.Originality/valueThe paper adds to the existing literature by discussing the integration of CMMI and CoBIT and examining how these two frameworks can work together in order to create the basis for a new integration model.
The establishment of an existing practice scenario was an essential component in providing a basis for further research in the area of COTS software acquisition within the organisation. This report details the identification of means of describing the existing practice of software acquisition within an organisation and identification of models that could be used to present this view. The chosen best practices descriptions for the idealized model were maturity models, including SA-CMM, CMMI-ACQ, and ISO/IEC 12207. This report describes these models briefly and then describes the process of identifying the requirements for idealizing these maturity models into process frameworks that could be identified to actually business process models from a real organisation in order to identify gaps and optimizations within the organisation's realization of the best practices model. It also identified the next steps in identification of the theoretical best practice framework, which will involve translation of the model to YAWL Petri nets and simulation of the process in order to identify potential modelling flaws or issues with framework efficiency. Implications of the currently ongoing research include the identification and correspondence of specific tasks and activities from ITIL and CoBiT frameworks with the generic key process areas of software acquisition frameworks and identification of sufficiently detailed structural framework models for each level in order to identify appropriate frameworks for application even in cases where these frameworks were not explicitly identified by the organisation or the researcher.
-Business Process Modeling can be used as an effective tool to understand requirements of software acquisition. This paper examines the current literature on the practices and their associated benefits and challenges in making software acquisition decisions with business process modeling, and demonstrates the need for further research in this area.
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