following work outlines a study of the transformation of the educational process during the coronavirus pandemic. The object of the study is the Moscow region, which in the study is represented by seven universities. The subject of the research is the reports of students of these universities, which contain an opinion about the quality of distance education and the degree of satisfaction with it. Messages were collected and classified using machine learning methods-they were grouped according to various topics, from organizational issues to questions of personal well-being. Based on the results of the research carried out, a general assessment of the digital educational process by students is given.