The good implementation of social responsibility by businesses not only helps the bank to develop sustainably but also contributes to the sustainable development of society. This research aims to investigate the relationship between social responsibility and commercial bank performance in Vietnam, specifically, to determine the magnitude and trend of factors' impact on profitability. Then, provide implications for solutions to strengthen the bank's social responsibility initiatives while also increasing the bank's profitability. The research investigated the impact of corporate social responsibility on bank performance in Vietnam by collecting secondary data from 17 banks listed on two exchanges, HOSE and HNX, from 2015 to 2020 in Vietnam. The findings show that most banks in Vietnam are giving more and more attention to corporate social responsibility activities, with all banks paying special emphasis to human resource activities. Quantitative research results have shown that bank performance is related to financial leverage, bank size, and social responsibility activities related to human resources. Three groups of related solutions have been proposed to increase the bank's performance from the research results. The research novelty lies in the relationship between corporate social responsibility and bank performance of listed banks.

During the COVID-19 pandemic, it was necessary to implement online courses so that teaching and learning would not be interrupted. While online courses cannot replace traditional forms of learning, this form of teaching and learning has been and is the most effective solution. How to effectively teach and learn online is still a question of interest to many. The study aimed to determine the relationship between factors that promote learner satisfaction and e-learning outcomes among online learners of nine private universities in Ho Chi Minh City, Vietnam, from the learner's perspective. Because the model has an intermediate variable, the PLS SEM method is used. The study used the technology-mediated learning (TML) approach. Independent variables in this study include student motivation, student self-regulation, teacher-student dialogue, student-student dialogue, activities, course structure, technology quality, and LMS tools and features. The dependent variable in this study is e-learning outcomes. Research shows that student-to-student dialogue, course structure, and technology quality have a positive and significant impact on learner satisfaction. The results also show that learner satisfaction correlates with learner outcomes. From the research results, we have proposed some solutions, such as teaching platform, accuracy in course design, selection of software and teaching aids. This research offers a new understanding of the relationship between learner satisfaction and the learning effectiveness of online education at private universities, and contributes online education solutions suitable for new conditions in Vietnam.