Contemporary mobile devices continuously interrupt people with notifications in various and changing physical environments. As different places can have different social setting, understanding how disturbing an interruption might be to people around the user is not a straightforward task. To understand how users perceive disturbance in their social environment, we analyze the results of a 3-week user study with 50 participants using the experience sampling method and log analysis. We show that perceptions of disturbance are strongly related to the social norms surrounding the place, such as whether the place is considered private or public, even when controlling for the number of people around the user. Furthermore, users' perceptions of disturbance are also related to the activity carried out on the phone, and the subjective perceptions of isolation from other people in the space. We conclude the paper by discussing how our findings can be used to design new mobile devices that are aware of the social norms and their users' environmental context. CCS Concepts: • Human-centered computing → Empirical studies in HCI; Ubiquitous and mobile computing design and evaluation methods.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.