This paper builds on recent calls for a polyphonic approach to study rhetorical uses of the past, to account for multiple and diverse voices that take part in the construction of collective memories. To this end, I explore (multiple) collective memories of a charity’s founding story by tracing how this story was retold in the organization. My findings demonstrate that these recollected stories were localized and embellished within two specific mnemonic communities. I show that two different renditions of the founding story projected social fantasies shared by members of respective mnemonic communities, who used the telling of the story to reaffirm what they thought is the core purpose of the organization and their role. This finding is used to discuss how multiple collective memories sustain different identities in organizations. The research further discusses the mutual role of social fantasies in maintaining collective memories in organizations and vice versa.
This essay, and the special issue it introduces, seeks to explore leadership in a post-truth age, focusing in particular on the types of narratives and counter-narratives that characterize it and at times dominate it. We first examine the factors that are often held responsible for the rise of post-truth in politics, including the rise of relativist and postmodernist ideas, dishonest leaders and bullshit artists, the digital revolution and social media, the 2008 economic crisis and collapse of public trust. We develop the idea that different historical periods are characterized by specific narrative ecologies, which, by analogy to natural ecologies, can be viewed as spaces where different types of narrative and counter-narrative emerge, interact, compete, adapt, develop and die. We single out some of the dominant narrative types that characterize post-truth narrative ecologies and highlight the ability of language to 'do things with words' that support both the production of 'fake news' and a type of narcissistic leadership that thrive in these narrative ecologies. We then examine more widely leadership in post-truth politics focusing on the resurgence of populist and demagogical types along with the narratives that have made these types highly effective in our times. These include nostalgic narratives idealizing a fictional past and conspiracy theories aimed at arousing fears about a dangerous future.
How is collective remembering inhibited by organizational changes which were not intended to manipulate it? And how does collective forgetting affect workers’ power and sense of identity? We rely on an ethnographic study of a charitable organization that went through recent organizational changes to study two processes constitutive of collective forgetting. The first process consists in the past becoming unusable because once-useful memories lost their practical usefulness for participants’ new activities. The second process consists in the past becoming uprooted because the social relations through which memories used to be shared had changed beyond recognition. Our findings provide insights into the organizational processes through which memories cease to circulate. They also help understand the complex relations between memory, power relations and participants’ sense of identity.
This paper provides an overview and discussion of the rapidly growing literature on Organizational Memory Studies (OMS). We define OMS as an inquiry into the ways that remembering and forgetting shape, and are shaped by, organizations and organizing processes. The contribution of this article is threefold. We briefly review what we understand by organizational memory and explore some key debates and points of contestation in the field. Second, we identify four different perspectives that have been developed in OMS (functional, interpretive, critical and performative) and expand upon each perspective by showcasing articles published over the past decade. In particular, we examine four papers previously published in Organization Studies to show the distinctiveness of each perspective. Finally, we identify a number of areas for future research to facilitate the future development of OMS.
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