E-government projects in public administration often fail due to lacking communication and unclear requirements. Furthermore, users are usually not involved in the development of digital products. The agile transformation offers a promising approach to improve communication and the affinity to change regarding requirements in e-government projects. In addition, the agile transformation, as a paradigm shift from a planoriented to an user-centered development, enables a high degree of user-orientation. In order to support and measure the agile transformation, a screening instrument was developed in previous research and was adapted to the context of public administration. This screening instrument enables the measurement of the progress in agile transformation using a personality questionnaire. In this paper we define a seven-step prototypical process model for the application of the screening instrument in public administrations. This process model accompanies the use of the screening instrument in seven steps as a recommendation for usage and enables a targeted and continuous improvement in the agile transformation process in the context of public administration authorities.

Context: Twenty years after the publication of the agile manifesto, agility is becoming more and more popular in different contexts. Agile values are changing the way people work together and influence people’s mindset as well as the culture of organizations. Many organizations have understood that continuous improvement is based on measurement.Objective: The objective of this paper is to present how agility can be measured at the team level. For this reason, we will introduce our questionnaire for measuring agility, which is based on the agile values of the manifesto.Method: We developed a questionnaire comprising 36 items that measure the current state of a team’s agility in six dimensions (communicative, change-affine, iterative, self-organized, product-driven and improvement-oriented). This questionnaire has been evaluated with respect to several expert reviews and in a case study.Results: The questionnaire provides a method for measuring the current state of agility, which takes the individual context of the team into account. Furthermore, our research shows, that this technique enables the user to uncover dysfunctionalities in a team.Conclusion: Practitioners and organizations can use our questionnaire to optimize collaboration within their teams in terms of agility. In particular, the value delivery of an organization can be increased by optimizing collaboration at the team level. The development of this questionnaire is a continuous learning process with the aim to develop a standardized questionnaire for measuring agility.

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