Background: Seattle Veterinary Outreach, a nonprofit organization providing free and sliding scale veterinary services to those experiencing homelessness and low-income residents of the Seattle Washington Puget Sound area, began operations in 2019. A key premise of the organization is that offering veterinary services creates a trusting relationship with pet owners that fosters guiding human clients toward obtaining services for their own health and wellbeing.1 Pet owners face significant barriers to obtaining care for themselves due to the lack of pet-friendly housing, shelter, and medical care clinics.2Methods: To support this vision, SVO partners with human care service providers to co-locate, allowing for pet-friendly access to needed services. Up until now, the decision about partners has been made based on immediate needs, circumstances, and availability. The purpose of this study was to develop a data-driven process that would assist in identifying the type of human care services needed, create a ranking system to assist in securing these services, and identify partners that can co-locate with SVO mobile clinics to address human care needs. Relying on data collected by SVO staff and volunteers and incorporating attributes of potential partners into the discussion, a data-driven process for partner outreach was created. Results: A new process was created that is currently in use and will be incorporated into staff responsibilities.Conclusion: The new process offers an opportunity to ensure that the needs of pet owners are being best served.
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