Objectives The aim of this article is to present the Copenhagen Psychosocial Questionnaire (COPSOQ), a questionnaire developed in three different lengths for assessing psychosocial factors at work, stress, and the well-being of employees and some personality factors. The purpose of the COPSOQ concept is to improve and facilitate research, as well as practical interventions at workplaces.
MethodsThe development of the questionnaire was based on a survey of a representative sample of 1858Danish employees aged 20-59 years. The response rate was 62%; 49% were women. Altogether 145 questions from some international and Danish questionnaires and 20 self-developed questions were tested with factor analyses, analyses of internal reliability, and analyses of response patterns.
ResultsThe analyses resulted in a long research version of the questionnaire with 141 questions and 30 dimensions, a medium-length version for work environment professionals with 95 questions and 26 dimensions, and a short version for workplaces with 44 questions and 8 dimensions. Most of the scales have good reliability, and there seems to be very little overlap between the scales. A novel feature of the COPSOQ is the development of five different scales on demands at work.
ConclusionsThe COPSOQ concept is a valid and reliable tool for workplace surveys, analytic research, interventions, and international comparisons. The questionnaire seems to be comprehensive and to include most of the relevant dimensions according to several important theories on psychosocial factors at work. The three versions facilitate communication between researchers, work environment professionals, and workplaces.Key terms psychosocial factors; stress; survey. The psychosocial work environment is generally considered to be one of the most important work environment issues in contemporary and future societies (1-5). A large proportion of employees in the countries of the European Union (EU) reports being exposed to psychosocial stressors at work, and the consequences are believed to be very significant for workers, workplaces, and society. Among these consequences are musculoskeletal disorders, cardiovascular diseases, mental disorders, stress, burnout, reduced quality of life, sickness absence, labor turnover, and decreased motivation and productivity. Recently, the EU member countries gave psychosocial factors "top priority" among work environment factors (6), and the directors of the European work environment institutes have estimated that psychosocial factors would be the most important research field in the future (7).In research on psychosocial factors several different methods can be used, such as standardized questionnaires, clinical examinations, observational methods, registers, secondary data, and qualitative interviews. Most researchers agree that well-validated standardized questionnaires are necessary tools in research, as well as in practical prevention. In our article, such a tool is presented: the Copenhagen Psychosocial Questionnaire (COPSOQ).
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