his study aims to find the influence of variable X (Management Information System) on variable Y improvement (Service Quality) study at PT. Jasaraharja Putera Bengkulu Branch. This study used a quantitative method with data analysis techniques of Product Moment Correlation analysis. Data collection was done using library techniques, observation, questionnaires (questionnaires), and documentation. The number of samples in this study was 55 respondents. The results of this study indicate that the level of correlation between independent variables (X) the influence of management information systems on variables (Y) improving service quality is in the low category because it is located between 0.20 - 0.399. This proves that the variable X (management information system) with variable Y (service quality) can be declared influential but included in the low category. Management information system (X) has a significant effect on service quality (Y). This can be seen from the results of the t-test calculation of 2,783. While the results of the calculation of determination r2 = 0.128 or equal to 12.8% which contains the understanding that the influence of independent variables (management information systems) on the dependent variable increase (service quality) is 12.8% and can be declared weak, while the remaining 87.2% is caused by other factors not examined by the researcher.

This study aims to find out the work quality of administrative Staff at SMAN 1of Central Bengkulu. This study uses a qualitative method. The data collection was donethrough observation, interview and documentation. The informants in this study amounted to 5 people, namely the headmaster, head of administration, teachers, administrative staff, and students. The results of this study show that the work quality of administrative staffat SMAN 1of Central Bengkulu is already good.Based on the interviews with the informants of administrative staff,the staff also have their own potential, optimal work results, work process and enthusiasm at work.  Keywords: work quality, administration

The purpose of this study is to determine the performance of members of the Regional House of Representatives of Central Bengkulu Regency in carrying out the supervisory function of the Regional Regulations. This research was used descriptive method with qualitative approach. The data collectionwere used interview techniques, observation, and documentation. The result of the research shows that the performance of members of DPRD of Central Bengkulu Regency in carrying out the supervisory function of the regional Regulation through the established mechanism that is through work meeting, go down to the field area for checking the monitoring objects , and synchronize the planning documents and the implementation documents. Supervision conducted by members of DPRD of Central Bengkulu Regency implemented after the exit policy. The form of supervision of the Regional Regulation conducted by members of DPRD of Central Bengkulu Regency is directly monitoring the spaciousness, listening to community input, and hearing together to carry out the supervisory function of the existing Regional Regulation. Obstacles faced by DPRD members in carrying out supervisory functions are topography of Central Bengkulu that is difficult to reach, technical constraints, lack of transparency, and openness of Local Government.

This research aims to describe how the implementation of population growth control policy in Bengkulu Province. This research based on the rate of population growth which always experienced a high increase caused by the increase of Total Fertillity Rare (TFR). This research is used George Edrward III approoach implentation model of communication, resources, disposition and bureaucratic structure. The method used in this research is descriptive qualitative. Data collection techniques used were interviews, obeservations and documentation. The results of this research is that the implementation of population control policy in Bengkulu Province has been effective enough, altough still found few of obstacles and problems in the implementation. By using the approach of George Edward III, it can be analyzed that the implementation KKBPK Program in Bengkulu Province has been running as has been determined, although there are still some indicators which are insufficient. The recomendations of this reseasrch are (to BKKBN office of Bengkulu Province): 1. should to improve communication between implementer, stakeholders, and cross-sector partners; 2. Should increase human and non-human resources (means, facilities and infrastructure); 3. Should to improve the nature of honesty and commitment in carrying out its duties and functions; 4. Should to maintain coordination among institutions or organizations.

Almost every day, in various mass media, especially in newspapers, it is found that there are so many complaints and unsatisfactory opinions from the community, as the customer, towards the current implementation of public service. These complaints and unsatisfactory opinions can describe how bad the quality of the current public service is, which is benefited by the community. It may be the right time for the community to be treated as citizens, who will have rights and give priority to their rights for being served afterwards. They are not anymore being considered as clients who previously have no any choice in choosing and in determining what kind of service that they really want to. There are so many results from research, seminar and writings that are conducted by experts in which their works talk about the implementation of a good and qualified public service. Currently, however, the qualified public service has not yet implemented as should have been. The implementation of public service still acts as however it please to be and only emphasize on its own interest without considering the consumer’s importance as the party that should really be served as well as possible. For this reason, a research, which is done in Service Integrated Unit of the Jember Regency, tries to find out any factors affecting quality of the public services. The main core of the public service implementation is the quality of norm of the service executor. The matter that should be realized is that the executor is the person who should serve for the community, and the community is the one who should be served as well as possible.Keywords: Implementation of public service, legislatif