International audienceUser simulation is an important research area in the field of spoken dialogue systems (SDSs) because collecting and annotating real human-machine interactions is often expensive and time-consuming. However, such data are generally required for designing, training and assessing dialogue systems. User simulations are especially needed when using machine learning methods for optimizing dialogue management strategies such as Reinforcement Learning, where the amount of data necessary for training is larger than existing corpora. The quality of the user simulation is therefore of crucial importance because it dramatically influences the results in terms of SDS performance analysis and the learnt strategy. Assessment of the quality of simulated dialogues and user simulation methods is an open issue and, although assessment metrics are required, there is no commonly adopted metric. In this paper, we give a survey of User Simulations Metrics in the literature, propose some extensions and discuss these metrics in terms of a list of desired features

In this paper, we describe the results of an interview study conducted across several European countries on teachers' views on the use of empathic robotic tutors in the classroom. The main goals of the study were to elicit teachers' thoughts on the integration of the robotic tutors in the daily school practice, understanding the main roles that these robots could play and gather teachers' main concerns about this type of technology. Teachers' concerns were much related to the fairness of access to the technology, robustness of the robot in students' hands and disruption of other classroom activities. They saw a role for the tutor in acting as an engaging tool for all, preferably in groups, and gathering information about students' learning progress without taking over the teachers' responsibility for the actual assessment. The implications of these results are discussed in relation to teacher acceptance of ubiquitous technologies in general and robots in particular.

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Surface realisations typically depend on their target style and audience. A challenge in estimating a stylistic realiser from data is that humans vary significantly in their subjective perceptions of linguistic forms and styles, leading to almost no correlation between ratings of the same utterance. We address this problem in two steps. First, we estimate a mapping function between the linguistic features of a corpus of utterances and their human style ratings. Users are partitioned into clusters based on the similarity of their ratings, so that ratings for new utterances can be estimated, even for new, unknown users. In a second step, the estimated model is used to re-rank the outputs of a number of surface realisers to produce stylistically adaptive output. Results confirm that the generated styles are recognisable to human judges and that predictive models based on clusters of users lead to better rating predictions than models based on an average population of users.

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