The three dimension of Sustainable Tourism Development (STD), namely environmental, economic and social have been carried out with various approaches. Although these three dimensions influence each other and cannot stand on their own, and are assumed to be supportive to each other and compatible. However, most studies focus on the environmental and economic dimensions. The social dimension gains less attention and is difficult to attain and operationalise. To implement STD properly and balanced, it is necessary to explore the social dimension of STDs to obtain a clear agreement on the concept of social dimension in STD, especially from Indonesia's perspective. The purpose of this study is to explore the boundaries of social dimension of STD. This research is an exploratory study that aims to develop knowledge that is still new in nature and to provide direction for future research and also to fill gaps or shortcomings of the concept and definition of social aspects within the framework of STD using a systematic literature review. The result of the study is a concept of social dimension of Sustainable Tourism Development.

There is a synergistic potential between heritage and tourism which can offer a type of special interest tourism. However, despite the potential, it also brings out conflicts that result in negative socio-cultural impacts. Therefore, sustainability issues should be considered in developing heritage tourism. There are three dimensions incorporate in Sustainable Development, which are environment, economic, and social. As sustainable tourism was derived from sustainable development, thus the three dimensions of sustainable development are also applied in sustainable tourism development, especially in sustainable heritage tourism. Generally, the relationships between the three aspects of sustainable development are assumed to be compatible and mutually supportive. However, among the three dimensions of sustainable development, social sustainability is the least developed and often is proposed in relation to ecological or economic sustainability. There have been efforts to address and incorporate the social dimension of sustainability into standard setters, planners, and practitioners in many diverse areas such as forest certification, organic agriculture, conventional agriculture, urban and regional planning, corporate social and environmental management, reporting, and responsibility and fair-trade certification. However, there are still few studies of the social dimension in tourism development. To achieve sustainable tourism development, we cannot neglect the social dimension and only focuses on the economic and environmental dimensions. Social sustainability is not absolute or constant which has to be considered as a dynamic concept, which will change over time in a place. The purpose of this study exploring the key aspects of sustainable tourism development social dimension which is linked to theoretical and on how we should define and understand the fluid concept of the social dimension in tourism sustainability that can also be applied in heritage tourism. This research is using a systematic literature review to identify social dimension aspects or themes of sustainable development, sustainable tourism development, and sustainable heritage tourism. The preliminary findings show that there are few studies of the social dimension of sustainable tourism development. Therefore, it is rather difficult to obtain related articles of the social dimension, especially in the tourism subject fields. To this point, 160 works of literature were obtained and after screening, assessing, and selecting against the criteria for eligibility, there were 19 pieces of literature selected. Selected literature was reviewed to explore how the social dimension aspect in sustainable development debates is variously understood and how it constructs a social pillar. This research compiles a cross-disciplinary major theoretical concept from sustainable development, sustainable tourism development, heritage tourism, political sociology, economic theory, social theory, governance, and urban development to build a new multi-dimensional inquiry into the subject of social sustainability. Thus, this research gives a comprehension of the aspects of social sustainability which contributes to the improvement of the fluid concept of social tourism sustainability, especially in heritage tourism.

Sustainable Tourism Development (STD) consists of three dimensions known as environment, economic and social. Although these three dimensions influence each other and cannot stand on their own, and are assumed to be supportive to each other and compatible. However, most studies focus on the environmental and economic dimensions. The social dimension gains less attention and is difficult to attain and operationalize. In order to implement a balanced and successful STD, it needs to be supported by all the tourism stakeholder, including the tourist itself. Therefore, it is necessary to explore the social dimension of STDs and also tourist behavior regarding their social conscious. However, the discussions and understanding of social dimension in STD and socially conscious behavior are still limited. This study aims to define a clear understanding and definition of social dimension of STD which in this study is referred as social sustainability and also a socially conscious tourist. Starting with exploring the aspect of social dimensions formulation and exploring clear definitions of social dimensions of STD's and socially conscious tourist. This study is an exploratory study that aims to explore the boundaries of social dimension of STD and to develop a construct of socially responsible tourist. This study is a qualitative approaches, which includes systematic literature review and Delphi method to obtain expert judgment to gather social dimension aspects of sustainable development, especially in STD. The results of this study are social dimension’s aspects of STD, an understanding of social sustainability and socially conscious tourist in STD.

Eksistensi stakeholder memiliki peran penting untuk implementasi kebijakan pariwisata Dataran Tinggi Dieng. Pandangan ini cukup rasional sebab pariwisata merupakan industri yang mungkin berjalan bila didukung stakeholder terkait lainnya. Disinilah letak strategis stakeholder pariwisata, termasuk dalam rangka mendorong pengelolaan pariwisata Dieng Plateau sebagai destinasi unggulan Jawa Tengah. Adanya Peraturan pemerintah No.50/2011 tentang RIPPARNAS menetapkan kawasan pariwisata Dieng dan sekitarnya sebagai kawasan strategis pariwisata nasional (KSPN) menegaskan pentingnya kolaborasi antar pemangku kepentingan dalam pengelolaan destinasi. Lebih lanjut, artikel ini disusun dengan tujuan menganalisis stakeholder yang dipandang memiliki kepentingan dan pengaruh dalam pengelolaan pariwisata Dataran Tinggi Dieng. Analisis yang dijalankan untuk mengindentifikasi stakeholder, menganalisis keterlibatan stakeholder, mengkategorisasikan stakeholder, dan menganalisis hubungan antar stakeholder dengan melihat aspek komunikasi, koordinasi, dan kerjasama (3K). Hasil analisis memperlihatkan, terdapat lima stakeholder termasuk dalam kelompok subjects dan context setters, sepuluh stakeholder termasuk dalam kelompok key players, dan tiga belas stakeholder termasuk dalam kelompok crowds. Analisis keterlibatannya, hanya enam stakeholder yang dipandang memiliki keterlibatan kuat untuk menetapkan kebijakan, memberikan dukungan pendanaan, penelitian ataupun advokasi, memberikan fasilitas teknologi/pelatihan, dan konservasi/pemeliharaan infrastruktur. Ke depannya, stakeholder yang terlibat pengelolaan pariwisata Dieng Plateau perlu memperkuat dimensi struktural ataupun nonstruktural.

Aims: This study aims to analyze the obstacles in digital tourism marketing in The Banggai brothers area (Banggai Luwuk, Banggai Islands, Banggai Laut), Central Sulawesi, to analyze the digital marketing strategies that have been applied and to formulate an effective collaborative digital tourism marketing strategy that can be used, and applied to the Banggai brothers in the future. Study Design: This research study design is a qualitative study Place and Duration of Study: This research was conducted in the Banggai brothers (Banggai Luwuk, Banggai Islands, Banggai Laut) Central Sulawesi, Indonesia, in February - June 2020. Methodology: This qualitative research method uses a case study. Collecting data through interviews and direct observation with regional tourism offices, destination management, local communities, and visitors to tourism objects in the Banggai brothers. Data analysis using Grounded Analysis (Reduction, Display, and Drawing Conclusion / Verification). Results: The result of this research is The dominant problem is the limited human resources in tourism. Conclusion: The marketing strategy plan aimed at the Banggai Brothers area is Digital collaboration tourism, namely; Planning phase using a collaborative market system. The implication of this research can help create a collaborative tourism marketing strategy 4.0 based on internet use, especially social media, for the Banggai area and destinations throughout Indonesia.