This paper investigates the effect of a new bus route on noise complaints of residents and the influence of noise on housing price. To overcome the challenge of mapping noise data with subjective emotion, we use a novel data source-text-based noise complaint records from residents in a town in Singapore-and apply natural language processing tools to conduct sentiment analysis.To address the endogeneity concern regarding the bus route, we use a hypothetical least cost path as an instrument for the existing bus route. We find that living closer to the bus route for every 100 m increases noise complaints by around 10 percentage points, and the effect is more severe on medium floor levels (5th-8th floors) and near bus stops (within 100 m).
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