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AbstractHumanitarian supply chains (HSCs) play a central role in effective and efficient disaster relief operations. Transportation has a critical share in HSCs and managing its risks helps to avoid further disruptions in relief operations. However, there is no common approach to or culture of risk management that its applicability has been studied through recent cases. This paper incorporates an empirical research design and makes a threefold contribution: first it identifies in-country transportation risks during Nepal response. Second, we evaluate afore identified risks through an expert driven risk assessment grid. Third, we use our field data to study how some humanitarian organizations in Nepal response used logistics service providers for managing those moderate-and high-level risks.In this paper, we use both qualitative and quantitative methods. Our qualitative analysis reveals that some of the most important in-country transportation risks were delivery delays; market fluctuations; insufficient capacity; loss of cargo; cargo decay; unreliable information; and ethical concerns. Our quantitative work shows that while participants categorized the first three risks as high-level risks, the rest were ranked as moderate-level. More investigation in our field data indicates that using logistics service providers (LSPs) helped humanitarians significantly to manage afore in-country transportation risks during Nepal response. It also improved overall HSC performance with respect to flexibility, effectiveness, efficiency, and responsiveness. While this finding empirically confirms the "tools" role of LSPs for managing in-country transportation risks in response, it implies another role for LSPs; "contributors" to performance improvements.
PurposeSome studies and reports have recently suggested using blockchain technology to improve transparency and trust in humanitarian supply chains (HSCs). However, evidence-based studies to display the utility and applicability of blockchains in HSCs are missing in the literature. This paper aims to investigate the key drivers and barriers of blockchain application to HSCs and explore whether evidence could support that the application of blockchain improves transparency and trust in HSCs.Design/methodology/approachThis paper puts forward a two-stage approach to explore the blockchain application in HSCs: an initial exploration of humanitarian practitioners and academicians interested in blockchain through focus group discussions; semi-structured interviews with practitioners involved at the UK Department for International Development's Humanitarian Supply Blockchain pilot project.FindingsFirst, we found that main drivers include accountability, visibility, traceability, trust, collaboration, time efficiency, reducing administrative work and cross-sector partnership. Main barriers, however, are composed of engagement issues, lack of technical skills and training, lack of resources, privacy concerns, regulatory problems, pilot scalability issues and governance challenges. Second, evidence from our case study revealed the blockchain application could have added value to improve visibility and traceability, thus contributing to improve transparency. Concerning trust, evidence supports that blockchain could enhance both commitment and swift trust in the pilot study.Practical implicationsOur study contributes to a more understanding of added values and challenges of blockchain application to HSCs and creates a perspective for humanitarian decision-makers.Originality/valueThis study provides the first evidence from the actual application of blockchain technology in HSCs. The study discovered that it is still less evident in many humanitarian organizations, including medium- and small-sized nongovernmental organizations, that they engage in a direct deployment of in-house or customized blockchain-based HSC. Instead, these actors are more likely to indirectly use blockchain in HSCs through a private commercial partner.
The efficient and effective response to disasters critically depends on humanitarian supply chains (HSCs). HSCs need to be flexible to adapt to uncertainties in needs, infrastructure conditions, and behavior of other organizations. The concept of 'network flexibility' is, however, not clearly defined. The lack of an unanimous definition has led to a lack of consistent understanding and comparisons. This paper makes a threefold contribution: first, it defines the concept of network flexibility for HSC in the context of sudden onset disasters. Second, it proposes a framework to measure network flexibility in HSCs. Third, we apply our framework to the 2015 Nepal earthquake case and provide evidence-based insights regarding how humanitarian organizations can improve network flexibility in HSCs. Our analyses for Nepal case show that delivery, IT support, and fleet criteria have the most influence on flexibility. Also, the application of our framework on the downstream network of nine humanitarian organizations shows low levels of network flexibility in all but one. This finding explains why several disruptions happened in relief distributions during the Nepal response.
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