As an important supplement to my country’s financial institutions, micro-loan companies serve "agriculture, rural areas and farmers", small and micro enterprises, and individuals, to a certain extent, alleviating the financing difficulties of such groups and regulating private finance. However, micro-loan companies only lend but do not deposit. In the process of lending, due to inadequate risk management, the risk problem has become increasingly prominent. With the continuous growth of the loan amount of rural credit and the continuous increase of microfinance groups lending customers, it faces certain problems in its risk management, which increases the risks of the company in all aspects. The performance evaluation of sustainable microfinance groups lending is a classical MAGDM issues. In such paper, the Hamming distances of single-valued neutrosophic sets (SVNSs) and maximizing deviation method (MDM) is used to obtain the attribute weights and the single-valued neutrosophic numbers MABAC(SVNN-MABAC) method is structured for MAGDM under SVNSs. Finally, an example about performance evaluation of sustainable microfinance groups lending and some comparative decision analysis are given to proof the SVNN-MABAC.

At present, the basic pension insurance system for urban and rural residents in China has played a positive role in guaranteeing the basic life of the elderly in urban and rural areas. At present, the basic pension insurance system for urban and rural residents is not perfect, and there is still a great lag in the formulation of cross-system and cross-regional policies. There are differences in treatment between groups, between regions and between urban and rural areas. The coverage is not comprehensive enough and there are still some people who are not included in the basic protection system, etc. People urgently need a social pension insurance system that can provide reliable and sustainable protection in their old age. The operational efficiency evaluation of urban and rural residents’ basic pension insurance systems is viewed as the multi-attribute decision-making (MADM). In this paper, the triangular fuzzy neutrosophic numbers grey relational analysis (TFNN-GRA) method is built based on the traditional grey relational analysis (GRA) and triangular fuzzy neutrosophic sets (TFNSs). Finally, a numerical example for operational efficiency evaluation of urban and rural residents’ basic pension insurance systems has been given and some comparisons are used to illustrate advantages of 2TLNN-GRA method.