There are an estimated 8,000 Police Support Volunteers (PSVs) in England and Wales, contributing around 650,000 hours each year to an expanding variety of tasks to support their local constabularies. Despite this, the evidence base around the experiences of being a PSV is remarkably limited. Drawing on findings from the first national survey of police volunteers in England and Wales, undertaken in early 2016 with just over 1,000 PSV responses, this article explores key factors that are associated with the overall experience of being a PSV pointing towards the significance of management, support, supervision, connection, contribution and development on volunteer morale. The article sets these findings within the strategic context of future developments for PSVs, considers practical actions for improving volunteer experience, and highlights the importance of further research into being a volunteer in policing.
Special Constables have an established history within British policing. The Special Constabulary has represented an under-researched aspect of policing, with motivations to join, morale, factors relating to length of service and reasons for leaving being poorly understood. This article draws upon data from a national survey of Special Constables undertaken across all police forces in England and Wales. The analysis illustrates differences in motivations, dependent on age, and length of service, with younger Special Constables viewing the role as a pathway to future paid employment as a Regular police officer. The results contradict perspectives that attribute attrition from the Special Constabulary primarily to changes in personal circumstances for Specials, demonstrating how such changes are less important than satisfaction with the experience of being a Special Constable. The article concludes by identifying the significance of the findings for future policy and practice in respect of the Special Constabulary.
Volunteers operating as ‘sworn’ police personnel with full policing powers are a common feature of policing organizations in many countries, including Special Constables in the UK and Reserve and Auxiliary police officers and deputy sheriffs in many law enforcement agencies in the USA. There has been only limited research into the experience of serving as a volunteer in such policing roles in either the US or UK settings, together with very little comparative research into volunteer officer experience across different international settings. This article presents a small-scale, comparative qualitative case study based upon interviews with volunteers from a Reserve Unit in a sheriff’s office in Florida and with volunteer Special Constables from an English police force, exploring their perspectives and experiences of volunteering in their respective policing organizations. The research identifies key differences between the settings in respect of past experience and volunteer pathways, models of training and confidence of operational capability, development and management of roles, the opportunities to develop specialization for volunteers, and leadership. The article points to the value of comparative research in police voluntarism and calls for more research in this area.
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