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Aim: Profitable companies that used data analytics have a double gain in cost reduction, demand prediction, and decision-making. However, using data analysis in non-profit organisations (NPOs) can help understand and identify more patterns of donors, volunteers, and anticipated future cash, gifts, and grants. This article presents a bibliometric study of 2673 to discover the use of data analytics in different NPOs and understand its contribution. Methods: We characterise the associations between data analysis techniques and NPOs using, Bibliometrics R tool, a co-term analysis and scientific evolutionary pathways analysis, as well as identify the research topic changes in this field throughout time. Results: The findings revealed three key conclusions may be drawn from the findings: (1) In the sphere of NPOs, robust and conventional statistical methods-based data analysis procedures are dominantly common at all times; (2) Healthcare and public affairs are two crucial sectors that involve data analytics to support decision-making and problem-solving; (3) Artificial Intelligence (AI) based data analytics is a recently emerging trending, especially in the healthcare-related sector; however, it is still at an immature stage, and more efforts are needed to nourish its development. Conclusion: The research findings can leverage future research and add value to the existing literature on the subject of data analytics.

The vast growth of Big Data has led to applying analytics in supply chain operations management. With this growth, professionals from various organizations started to understand the value of applying Big Data concepts. This paper reviews some of the advantages of Big Data applications, but mainly in supply chain operations. The researcher relied on review papers related to challenges, issues and benefits of big data analytics in supply chain configurations. More than 20 papers (including literature reviews, research papers, and review articles) were revised by the researcher to summarize the outcomes of what published and discussed by scholars in this field. Lastly, the paper concludes with some recommendations, and highlights the gaps in the current research of applying Big Data in supply chain management.

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Analysing and understanding donor behaviour in Non-profit Organisations (NPOs) is challenging due to the lack of human and technical resources. Machine learning (ML) techniques can analyse and understand donor behaviour at a certain level; however, it remains to be seen how to build and design an Artificial Intelligence enabled Decision Support System (AI-enabled DSS) to analyse donor behaviour. Thus, this paper proposes an AI-enabled DSS conceptual design to analyse donor behaviour in NPOs. A conceptual design is created following a Design Science Research approach to evaluate an AI-enabled DSS's initial DPs and features to analyse donor behaviour in NPOs. The evaluation process of the conceptual design applied formative assessment through conducting interviews with stakeholders from NPOs. The interviews were conducted using the Appreciative Inquiry framework to facilitate the process of interviews. The results of analysis based on the interviews provide insightful information not only about the proposed conceptual design for an AI-enabled DSS, but also about what is required to analyse donor behaviour NPOs using DSS. Evaluating the conceptual design results recommend efficiency, effectiveness, flexibility, and useability in the requirements of the AI-enabled DSS. This research contributes to the design knowledge base of AI-enabled DSS for analysing donor behaviour in NPOs. Future research will combine theoretical components to introduce a practical AI-enabled DSS for analysing donor behaviour in NPOs. This research is limited to such analysis on donors who donate money or volunteer time for NPOs.