The gig economy, which is also referred to as the sharing or on-demand economy, involves the use of online platforms to offer and find short-term work, goods, and services on a flexible basis. These platforms, which allow freelancers and independent contractors to connect with clients in need of their services, have gained widespread popularity in recent years. However, the gig economy has been the subject of much controversy, particularly regarding the fairness of platform rating systems and their impact on workers' income and job security. This article presents an analysis of the distribution of fairness and perceived satisfaction with ranking systems in these work markets, and discusses the ways in which these systems may lead to unfair outcomes for workers. It also examines the effects of these systems on workers' income and job security, and investigates the potential influence of factors such as gender, age, and employment status on the fairness of these rating systems. The article suggests directions for further research on this topic and considers the implications of these findings for policymakers and practitioners.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.