Due to the overcrowding in the hospital clinics patients spends much time waiting to get a clinic number to see the doctor and to collect medications from the pharmacy. OBJECTIVES: To determine whether the time patients spend in the clinic affect the overall patient satisfaction of clinic services. METHODS: A descriptive cross-sectional study was conducted among Type 2 Diabetic patients attending the diabetic clinic in a tertiary care hospital in Colombo. 367 patients were included by randomly selecting 20 patients per day for 3 consecutive weeks. Data was collected through an interviewer-administered questionnaire. RESULTS: Women accounted for 75.9% of the study sample and 50% of patients were in the age range of 60-80 years. Only 25% of the patients were employed. On average, patients spent 62 min (SD+47.6) to obtain a clinic number, 74 min (SD+57.5) to be seen by a doctor and 47.5 min (SD+ 26.9) to collect the medicines from the pharmacy. The mean time taken by a doctor for the review was 9.6 min (SD+3.4). The majority of the patients were not satisfied with the time they had to wait to get a clinic number and collect medications from the pharmacy (59 % and 78 % respectively) while 52% were satisfied with the time they spent at the doctor. A significant number (90%) indicated that the overall clinic services were satisfactory or better. CONCLUSIONS: Although overall satisfaction level for clinic services were good, improving the waiting time to get a clinic number and waiting time to collect medications can result in higher overall patient satisfaction. PP 02: Meal patterns and drug compliance among Type 2 diabetic patients on the days of attending a tertiary care hospital diabetic clinic

Conclusion: The Tamil translation of ICIQ-FLUTS has retained the psychometric properties of the original English questionnaire and will be an invaluable tool to elicit LUTS among Tamil speaking women. AO002 Study on the patient's perception regarding the patient care provided by a tertiary care hospital.

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