IPCS patients reported greater satisfaction with their care experience and providers' communication, had fewer ICU admissions on readmission, and lower total health care costs following hospital discharge.

The CHCC model resulted in fewer hospitalizations and emergency visits, increased patient satisfaction, and self-efficacy, but no effect on outpatient use, health, or functional status.

The purpose of the multi-site project was to develop and implement a model for dementia care which improved linkages of caregivers to community services. Key components of the model included a single point of informational contact, provider education, case-finding, caregiver education and support, internal linkages, and linkages with community services. The model was implemented at six medical centers. Outcome measures included caregiver, provider, and community agency satisfaction. Caregivers reported high satisfaction with information provided to them about community resources. Primary care providers reported that dementia services had improved from one year earlier. Community agencies reported high satisfaction with the dementia program initiatives.

Clearly, one of the goals of nursing education is to enhance the empathic functioning of nursing students. In this study we examined one major component of empathic functioning--accuracy of empathic perceptions--in both undergraduate (n = 66) and graduate nursing students (n = 50) We predicted that actual ability (Kagan's Affective Sensitivity Scale) and self-perceived ability would vary as a positive function of educational level. The results supported the first prediction, even when the effects of the subjects' age and amount of prior nursing experience were controlled. Self-perceived ability, however, was not reliably related to educational level, although it did relate to actual ability. Compared with students in other "helping" professions, the students in this study appeared relatively empathic. Finally, students' perceptions of their difficulty in detecting and handling other particular feeling states suggest that nursing needs to take a more "affect-specific" approach to empathic functioning.