The article examines the appraisal and recruitment process in the context of the transformation of social and labor relations and BANI world influence on the requirements for professional and over-professional (soft) skills of employees. The aim of the study is to develop tools for assessing and recruiting employees in a BANI world characterized by a high degree of brittleness, anxiety, nonlinearity and incomprehensibility of changing socio-economic conditions. The authors use general scientific and special research methods. The study is based on a competency-based approach, focused on meeting the growing needs of the organization to improve the efficiency of employees’ work. We propose an algorithm for classifying employees, considering the importance of labor functions and competencies, based on the use of fuzzy linguistic evaluation tools, which allows leveling the influence of uncertainty and determining the level of competence of employees to increase the degree of efficiency of management decisions. As a result of the study, the authors developed fuzzy linguistic evaluation tools to simplify the process of personnel recruitment and assessment under conditions of uncertainty. The developed assessment tools may be used at the intra-company level to simplify the classification of employees in assessing and selecting qualified personnel. This process is proposed to be carried out based on identifying the degree of employees’ possession of the relevant competencies required to perform labor functions. In this regard, when making managerial decisions, it is recommended to rely on fuzzy linguistic evaluation tools, which are effective for solving multicriteria problems. The study concludes that using the authors' tools will help increase the validity of managerial decisions taken to assess the professional and over-professional skills of employees for comprehensively justified recruitment in a high degree of uncertainty of the BANI world.
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