ABSTRACT:To further develop rich and expressive ways of modelling roles of contributors in discussion forums of online courses, particularly in MOOCs, networks of forum users are analyzed based on the relations of information-giving and information-seeking. Specific connection patterns that appear in the information exchange networks of forum users are used to characterize user roles. Additionally, semantic roles are derived by identifying thematic areas in which an actor (learner) looks for information (problem areas) and the areas of interest in which an actor provides information to others (areas of expertise). The interplay of social and semantic roles is analyzed using a socio-semantic blockmodelling approach. The results indicate that social and semantic roles are not strongly interdependent. The methodological contribution is in combining traditional blockmodelling with semantic information to characterize participant roles. Furthermore, we use sequential pattern analysis techniques to analyze the posting activity of users over time in terms of categories of cognitive engagement. The combination of the different approaches reveals that user roles derived from the analysis of engagement patterns are strongly related to socio-semantic user roles.
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