No abstract

Incorporating maintainability during the building design is essential to increase overall performance of the building including quality and cost as; the management and operation process of facilities can have a significant impact on cost, health and safety, energy and quality. As a result, a more effective and efficient building facility will be turned over during the post occupancy stage. Literature review reveals that there is a need to implement maintainability during the building design phase; mainly due to the increasing life-cycle cost of the building facilities. A critical review of the literature has been carried out to explore the consideration of maintainability during the building design and subsequently identifies a set of criteria and indicators to be applied during the building design phase to achieve cost effective building maintenance. Thus, this paper opted a four-round Delphi questionnaire survey to identify the relevant design for maintainability criteria and indicators to achieve cost effective building maintenance. 8 designs for maintainability criteria along with the indicators for each of the criterion have been identified. These design for maintainability indicators help the building architects to incorporate maintainability practice during the building design phase and thus help to achieve cost effective maintenance. This paper aims to address the long pending quest of incorporating maintainability during the building design phase and consequently achieve cost effective building maintenance.

Purpose This paper aims to assess a measurement model of green cleaning for green buildings in Malaysia. Being one of the contributors to the indoor environmental quality performance, green cleaning has become one of the significant aspects that need to be considered for the well-being and performance of a building, particularly in a green building's operations and maintenance performance. Green buildings without green cleaning practices would hinder the benefits that should be rendered economically, socially and environmentally. However, the absence of clear green cleaning components and requirements in Malaysia has become a motivation to undertake this research. Design/methodology/approach A questionnaire survey involving cleaning service providers and green building index (GBI) facilitators was carried out, and the data was then analyzed using partial least squares structural equation modeling. However, this paper will only be focusing on the measurement model assessment. Findings Most of the green cleaning components and requirements are acceptable in the model except integrated pest management (in the cleaning procedure component) and hand soaps (in the product and materials component) due to lower factor loadings. Therefore, these two requirements were removed from the measurement model. Research limitations/implications Due to a paucity of professionals in the field of green cleaning, the researchers have selected GBI facilitators and cleaning service providers as respondents for this research. The researchers assumed that GBI facilitators are aware of acceptable products and materials for green buildings; meanwhile, cleaning service providers know what is the best cleaning technique and process that helps in achieving cost and resource efficiency. This research also assumed that the green cleaning components identified can be applied to any type of green building, regardless of the differences in needs in each type of building. Practical implications This discovery will give the industry, particularly cleaning service providers and green building management teams, a first look at the green cleaning components and requirements. Originality/value This paper fulfills the need to study how green cleaning helps in achieving the benefits rendered by green buildings.

Incorporating facility management (FM) knowledge in the building design is essential to increase overall performance of building including quality and cost as; the management and operation process of facilities can have a significant impact on energy, cost, health and safety, and quality. As a result, a more efficient and sustainable facility will be turn over during the post occupancy stage. Thus, this paper explores the consideration of FM during design stage and its influence on achieving sustainability of building facilities in post occupancy phase, and subsequently identifies a set of criteria to evaluate the potential of FM to achieve sustainability of building facilities. A critical review of the literature has been carried out for the purpose of identifying the said variables. Literature review reveals that there is a need to review FM potential of the design during the design phase; mainly due to increased life cycle cost, environmental impact, impact on health and safety and quality of the building facilities during the service life. This paper aims to address the long pending quest of poor awareness of the FM function among the designers and forms the basis for achieving FM sustainability of building facilities.

Purpose – The purpose of this paper is to clarify recent research on knowledge development in Facility Management (FM); identify types of knowledge and its degree of importance in the FM field within the Malaysian environment; and how does it benefit Hospitality Management (HM) in terms of managerial competency. Design/methodology/approach – The nature of this study is quantitative. Data were gathered through questionnaires distributed to various practitioners in the FM field in the private sector and government sector in Malaysia. Findings – The analysis results support that all types of knowledge, which was considered important, are required to develop a conceptual model of training syllabus for an intensive training program. The analysis results will be discussed in the context of hospitality management. In addition, a decision-making tree model was created to facilitate the training program in the future with the aim of developing a competency model. Research limitations/implications – Most of the participants have experience with the FM field. Future research is recommended to include the conceptual model of training syllabus in analysis information relating to managers directly involved with the orientation of HM. Originality/value – This paper presents a quantitative survey regarding the importance of knowledge in the FM industry in Malaysia and generally discusses the link between FM and Hospitality managerial competency. Further, this research delivers useful information for FM and HM managers who intend to further develop the practical training program based on the proposed decision-making tree model.