Purpose- This study investigates the impact of intrinsic rewards (Recognition, Training and Development, Work Environment, Participation in Decision Making, and Workplace Flexibility) on primary school teachers’ motivation at the workplace. Design/Methodology- A survey was conducted using a 5 Likert scale questionnaire among the teachers of different primary schools across Bangladesh. A total of 200 data was gathered through random sampling. SPSS 22.0 is used for analyzing the data. The study employed multiple regression and ANOVA, correlation, reliability test, and descriptive statistics to draw the findings. Findings- The study revealed that intrinsic rewards have a significant effect on teachers’ motivation. All the studied variables (Recognition, Training and Development, Work Environment, Participation in Decision Making, and Workplace Flexibility) have found a statistically significant relationship with Motivation. Moreover, recognition and work environment showed the most robust relationships with teachers’ motivation. Practical Implications- Organizations can use this study's results to comprehend the effect of intrinsic or non-financial rewards on employee motivation. Thus, the research findings could help similar institutions design an appropriate reward package with adequate intrinsic rewards to motivate their employees and ensure better performance at work.
Profitability indicates the efficiency with which the operations of the business are carried on. The measurement of profitability in banking is necessary to improve the financial soundness of banks. The banking in private sector of Bangladesh comprises both domestic and foreign bank subsidiaries. The main purpose of this study is to determine and compare the profitability of foreign banks with domestic conventional and Islamic banks operating in Bangladesh. Among various variables here two most important profitability ratios: Return on Asset and Return on Equity are used to analyze the performance of private sector banks. A sample of nine private sector banks has been selected randomly to measure and compare their performance for the period of 2010 to 2018. Each year the average ratios were considered. In this work, t-test analysis is used to determine the significance of this study. The study has shown that there is no significant difference between the profit efficiency of foreign bank subsidiaries and domestic banks (Islamic and Conventional). KEYWORDS: Profitability, Islamic Banks, Conventional Banks, Foreign Banks, Private Sector.
The COVID-19 pandemic extensively affects the world, particularly consumer payment patterns. Since, the lack of physical contact during the COVID-19 pandemic era, consumers' need for a substitute spending pattern has increased. People are required to utilize debit cards, credit cards, internet banking, and other mobile banking services as an alternative to physical transactions when they buy products online and make virtual payments. 2019 is known as a pre-pandemic period, therefore the study intends to scrutinize the impact of the COVID-19 pandemic on the use of digital payment methods in Bangladesh. This paper has focused to analyze the average amounts of transactions of each payment method that occurred during the pre-pandemic and post-pandemic eras (2019-2021). The result of the study confirmed an insignificant impact of the COVID-19 pandemic on the use of digital payment methods in Bangladesh.
Customer satisfaction measures how well the expectations of a customer concerning a product or service provided by a company have been met. Thus, customer satisfaction depends on several dimensions of service quality. Electronic banking or simply E-banking enables customers of a bank to conduct a range of financial transactions over the internet. E-banking services not only can create new competitive advantages, it can improve its relationships with customers. The purpose of this study was to examine the relationship between the dimensions of E-banking service quality and customer satisfaction to determine which dimension can potentially have the strongest influence on customer satisfaction. Five service quality dimensions; Dependability, Timeliness, Security & Privacy, Physical facilities and Customize service derived with the support of literature review have been selected as forecasters of customer satisfaction in E-banking. Research design of the study is quantitative. Data has been gathered through already tested questionnaire from 265 E-banking users as respondents from Bangladesh through convenient sampling. Correlation, ANOVA and Multiple Regression model has been used to determine the significance level of the variables for the customer satisfaction in e-banking. Results of the study have revealed that there is significant relationship between service quality dimensions and customer satisfaction. Through this study we can conclude that service quality in E-banking leads to satisfied customers and thus banks can gain competitive advantage by offering better-quality services to their customers in today’s emulous world. KEYWORDS: E-banking, Customer satisfaction, Service quality, Bangladeshi banking sector
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