Recent developments in explainable artificial intelligence promise the potential to transform human-robot interaction: Explanations of robot decisions could affect user perceptions, justify their reliability, and increase trust. However, the effects on human perceptions of robots that explain their decisions have not been studied thoroughly. To analyze the effect of explainable robots, we conduct a study in which two simulated robots play a competitive board game. While one robot explains its moves, the other robot only announces them. Providing explanations for its actions was not sufficient to change the perceived competence, intelligence, likeability or safety ratings of the robot. However, the results show that the robot that explains its moves is perceived as more lively and human-like. This study demonstrates the need for and potential of explainable human-robot interaction and the wider assessment of its effects as a novel research direction.

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Explainable AI has become an important field of research on neural machine learning models. However, most existing methods are designed as tools that provide expert users with additional insights into their models. In contrast, in human-robot interaction scenarios, non-expert users are frequently confronted with complex, embodied AI systems whose inner workings are unknown. Therefore, eXplainable Human-Robot Interaction (XHRI) should leverage the user’s intuitive ability to collaborate and to use efficient communication. Using NICO, the Neuro-Inspired COmpanion, as a use-case study, we propose an XHRI framework and show how different types of explanations enhance the interaction experience. These explanations range from (a) non-verbal cues for simple and intuitive feedback of inner states via (b) comprehensive verbal explanations of the robot’s intentions, knowledge and reasoning to (c) multimodal explanations using visualizations, speech and text. We revisit past HRI-related studies conducted with NICO and analyze them with the proposed framework. Furthermore, we present two novel XHRI approaches to extract suitable verbal and multimodal explanations from neural network modules in an HRI scenario.