We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encountered, including privacy concerns, individual versus group training, and focusing on teams or individuals. The perception of the tool's utility was a complex issue, depending both on users' views of the importance of informal communication, and their perceptions of the nature of cross-site communication issues. Finally, we conclude with a discussion of critical mass, which is related to the features each user actually uses. More generally, we encountered a dilemma that imposes serious challenges for user-centered design of groupware systems.

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The goal of this one-day workshop is to bring together researchers interested in techniques and tools that leverage context information that accumulates around development activities. Developers continuously make use of context to make decisions, coordinate their work, understand the purpose behind their tasks, and understand how their tasks fit with the rest of the project. However, there is little research on defining what context is, how we can model it, and how we can use those models to better support software development at large. This workshop brings together scholars interested in identifying, gathering and modelling context information in software development, as well as discussing its applications.