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In 2002, approximately 1,680 institutions offered over 54,000 online courses (Simonson, Smaldino, Albright & Zvacek, 2003). While there has been a dramatic increase in the number of such courses, the real question is, how effective are they? Are we, in fact, developing capable people who possess an ‘all round’ capacity centered on the characteristics of: high self-efficacy, knowing how to learn, creativity, the ability to use competencies in novel as well as familiar situations, possessing appropriate values, and working well with others (Hase, 2004)? Hase and Kenyon (2000) suggest that our education systems (especially higher education) need to develop proactive, rather than reactive learners. We must develop learners who can be ‘more-involved citizens’ (paragraph 25). This will only happen by changing our paradigm in which we teach and learn.

In 2002, approximately 1,680 institutions offered over 54,000 online courses (Simonson, Smaldino, Albright & Zvacek, 2003). While there has been a dramatic increase in the number of such courses, the real question is, how effective are they? Are we, in fact, developing capable people who possess an ‘all round’ capacity centered on the characteristics of: high self-efficacy, knowing how to learn, creativity, the ability to use competencies in novel as well as familiar situations, possessing appropriate values, and working well with others (Hase, 2004)?

This chapter outlines a framework for designing online learning using the principles of universal design. The authors define and give practical examples of instructional design models and universal design for learning as adapted for culturally-diverse populations and global learning. Online learning in a global society presents a variety of teaching issues that must be addressed if learning is to be universal, consistent, and culturally-sensitive. Adapting principles that the Center for Assistive Special Technology has developed for learners with special needs and combining those with practical instructional design techniques and instructional strategies can ensure that diverse learners will have equal access to the learning that will take place in their online courses.

According to Section 508 of the Rehabilitation Act of 1973, federal agencies must provide access to electronic and information technology to individuals with disabilities who are federal employees or members of the public. As institutions of higher education (IHE) put more services and resources online, formatting pages so they are accessible to users with disabilities is essential. Although IHEs are attempting to comply with Web Accessibility Standards with their public Web pages, full compliance has been difficult. In addition, the growth of online courses has only complicated the issue. Although learning management systems (LMS) may claim to be Web accessible, accessibility of individual content items at the course level, is set by the coursedeveloper. This chapter will discuss essential information necessary for online course developers to develop Webaccessible content.