E-government is an emerging concept that refers to the use of new technology for the provision of services to the citizens resulting in increase in transparency and efficiency. Financial capacity of a country refers to the ability of a country or government to manage the expenses and finances of the country and to make rational decisions related to finance. Level of education means the literacy rate or the number of knowledgeable people in the country. The basic plan of this study is to check the impact of level of education and financial capacity on the e-government adoption by people in the presence of two control variables, per capita income and GDP growth. In order to conduct research, data has been collected from ASEAN countries for 28 years from most reliable resources. In the research process, several techniques and tests are used such as IPS unit root test, Pedroni cointegration test, FMOLS coefficient estimation test, Granger casualty test etc. As the consequence of these tests, the impact of level of education and financial capacity well as the control variable, GDP growth on happiness level of people are accepted. However, the impact of a control variable, per capita income has been rejected. This study has several benefits and implications related to theoretical, practical and policy making benefits in context of increase in e-government adoption.

Purpose – The purpose of this study was to explore how diploma students enrolled in a research project paper report their thoughts, feelings, satisfaction, and service quality of the research process. Design/methodology/approach – A survey using a pre-determined questionnaire was used to track the thoughts, feelings, and actions of 1,129 diploma research students during a ten-month period spanning four semesters. Findings – Results revealed that the diploma research students experience some negative thoughts and feelings, i.e. anxiety about the research process, and they expressed some satisfaction with it. Originality/value – These findings have important implication for research and management education courses. Helping students increase not only their positive thoughts and feelings about research but also their satisfaction level can assist with the long-term educational goal to educate management professionals who can provide high-quality services, evaluate practice, and improve practice, policy, and management of service delivery.