This paper is concerned with the social and spatial processes adopted by workers who face problems at work. Using interview data with minority ethnic workers in three local communities in London, the paper explores the mechanism people use to seek help and advice and what resources are available from local community organisations. Key findings suggest that many workers, both unionised and non-unionised find themselves isolated and unable to access the support they need.

Most accounts of research methods in academic journals give an impression that research progresses in an orderly, logical and linear manner. Yet, in reality it is often more ‘messy’ than we admit. This paper reports on an experiment on the use of visual photographic methods in a study of Kurdish migrant workers in London who have had problems at work. The aim was to understand the type of problems workers faced and how they attempted to solve or deal with the issues they encountered. We were interested in the extent to which workers looked to local communities for support and if or how their identity impacted on the actions they took. The use of participant‐generated photography developed while the research was in progress and was utilized in addition to individual and group interviews in order to explore if this was helpful (to us and to research participants) in explaining issues, such as identity and ‘community’, which can often be difficult to verbalize or articulate. As a first foray into incorporating visual methods we struggled at first with ways to explain to participants the type of data we wanted, before learning that it was important to ‘lose control’ and allow participants to ‘speak’ for themselves using the lens of their cameras. The paper explores theoretical justifications that influenced our approach in our first attempt at participatory photography. It will look at the use of images constructed by research participants and how these were used in focus group situations to explore how or whether individual meanings of work, identity, community and belonging have resonance in the wider Kurdish community.

This article draws on a study of the experiences of (primarily non-unionized) minority ethnic workers in seeking advice and support for employment problems in the context of the decollectivization of employment relations in Britain. It focuses on one of the main recourses identified in the research, the Citizens Advice Bureau, its relationship with community organizations and with trade unions. Workers' testimonies about their experiences of help with workplace grievances are supplemented with views of advice providers, community-based organizations and trade unionists. Findings illuminate the specific experiences of minority ethnic workers, as well as similarities with majority ethnic non-unionized workers and highlight the paucity of individual employment advice and a growing crisis for workers' rights with the decline in collective union representation.

The Internet and its applications, such as social media, have revolutionized the way stateless diasporas communicate transnationally. This new virtual, deterritorialized conversation between diasporic individuals contributes to building (digital) social networks which constitute resources and opportunities for diasporas, central to social and geographical mobility. This paper explores the role of the Internet in connecting diasporas without a home nation-state, encouraging subordinated people to participate in civic society and creating a collective source of digital social capital in the diaspora. I argue that the Internet, particularly social media, contributes to the growth of social networks, social capital and the community’s cultural and political participation within and across nation-state borders.

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